Customer support Hospitality account YA
Alexandria - Egypt
Job Summary
This is a full-time on-site role located in Alexandria for a Customer Service Specialist. The Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction. Day-to-day responsibilities include handling customer interactions providing tailored solutions and ensuring a positive customer experience through effective communication and professional phone etiquette.
Qualifications :
Fresh Grads & Dropouts can apply
Fluency in English is a MUST! B2/C1
Strong skills in Customer Service and Customer Support
Proven ability to enhance Customer Satisfaction and Customer Experience
Problem-solving active listening and attention to detail
Flexibility with night & overnight shifts is a must
Proficiency in professional Phone Etiquette and communication techniques is a plus
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more