Contact Center Jobs in International

Since 2015 papernest has been transforming the way people manage their contracts making subscription management and switching simple through one smart intuitive platform.We have supported more than 2 million customers across France Spain and Italy. Along the way we have continued to invest in new ve...

O ACP - Serviços de Assistência caracteriza-se pelo rigor credibilidade relação de excelência com os seus clientes e sócios e está inserido no grupo ACP em atividade há mais de 120 anos.O ACP é uma instituição de referência em Portugal que pretende apoiar os seus associados com uma extensa oferta de...

Detailed JD attached as well Position Overview/Project Details: Performs necessary duties in supporting a large volume of patients both new / prospective and current / established in scheduling and relaying information to or from care team using established scheduling guidelines; and in facilitat...

Title: Contact Center Platform Systems Admin Location: Fort Worth Texas Onsite/Hybrid Rate: $30-$35/hr on W2 (Rate Flexible let me know if needed more) Contract: Contract until 10/30/2026 with potential for extensions Interview Mode: prefer candidates local to Fort Worth Texas for an in-person inter...

Digital Contact Center Transformation Architect We are looking for a senior hands-on Digital Contact Center Transformation Architect to own the technical direction and outcomes of a modern digital contact center platform (the new MS Dynamics 365 Contact Center). This role is focused on driving...

Job Title: Business Consulting Program Manager Location: Dallas Texas (Hybrid) Type: Contract We are seeking an experienced Program Manager to lead the end-to-end implementation and transformation of an enterprise Contact Center platform using NICE or Genesys technologies. Required Qualifications...

Technical Support Engineer / Telecom Architect (VoIP Operations) Location: Jersey City NJ (Onsite / Hybrid) Employment Type: Longterm Contract (Mphasis) Client Environment: Large Banking / Financial Services Enterprise Role Summary Provides daytoday operational support and deep telecom expertise acr...

Requirements 5 or more years of experience in business systems analysis within the banking or financial services sector. Proficiency in Genesys Cloud CX platform including call flows bot flows and routing strategies. Experience with Genesys modules including Workforce Engage...

Engineering SME / (AWS DEVOPS CLOUD & Infrastructure) Location: Jersey City NJ (Onsite / Hybrid) Employment Type: Longterm Contract Client Environment: Large Banking / Financial Services Enterprise Role Summary We are looking for an Infrastructurefocused Engineering SME / Technical Lead to help d...

We are looking for an experienced Dynamics 365 Developer with deep expertise in Customer Service Workspace with Contact Center (CSW) and Customer Insights Journeys (CI) to design develop and implement scalable CRM solutions. This role requires hands-on experience in configuring and customizing C...

We are looking for an experienced Dynamics 365 Developer with deep expertise in Customer Service Workspace with Contact Center (CSW) and Customer Insights Journeys (CI) to design develop and implement scalable CRM solutions. This role requires hands-on experience in configuring and customizing C...

We are looking for an experienced Dynamics 365 Developer with deep expertise in Customer Service Workspace with Contact Center (CSW) and Customer Insights Journeys (CI) to design develop and implement scalable CRM solutions. This role requires hands-on experience in configuring and customizing C...

Solution Architect for Amazon Lex/Connect Location - Johnston RI Connect with Business people as well as technical team Job Summary: We are seeking an experienced Solution Architect with strong expertise in Amazon Lex and Amazon Connect to design develop and implement scalable cloud-based cont...

Minimum of 7 years experience overall. Very Strong experince in Selenium Testing 3 years of experience developing executing and analyzing automation tests. Hands on experience using Selenium Java JavaScript. Experience testing APIs and data integrations. Experience in Test Automation and execution....

Job Title: Voice AI Agent Developer Location: Plano TX Duration: 12 Months Contract Required Skills: 1-2 years experience working on Retail AI platform having implemented voice agents in production within a contact center environment. Should also have Agentic AI experience. Experien...

Job Title: Legal - Ombudsman Specialist Location: Washington DC 20004 Work Environment: Hybrid Schedule (3 days onsite / 2 days remote) Start/End Dates: 4/21/2026 - 4/20/2027 Experience: 5 years Job Description: Ombudsman Specialist The Ombudsman Specialist manages highly sensitive and potenti...

Role Descriptions: IT ISService Desk Essential Skills: Good verbal and written communications skillsMust be able to enunciate clearly over the telephoneMust be able to interpret a customers needs communicate clearly and concisely via e-mail have outstanding customer service skills excellent troubles...

Genesys Cloud Engineer Any location below: Worthington OH Cincinnati OH Wilmington DE Need clearance for this role. Additional Details from the Intake: For this role Im specifically looking for someone with application development experience on Genesys Cloud particularly in building and maint...

Bayhealth Medical Center is Central and Southern Delaware s healthcare leader with hospitals in Dover and Milford as well as stand-alone Emergency Department in Smyrna and a hybrid Emergency Department and Urgent Care in Milton. We offer various practice settings throughout Kent and Sussex Countie...

Product Manager 3- Product Manager Servicing Dallas TX 75342 Job Summary: Own the digital servicing experience across the credit lifecycle marketplace. You will modernize platforms and journeys for payments self service collections retention payoff and hardship programs improving customer satis...