We are looking for an experienced Dynamics 365 Developer with deep expertise in Customer Service Workspace with Contact Center (CSW) and Customer Insights Journeys (CI) to design develop and implement scalable CRM solutions. This role requires hands-on experience in configuring and customizing CSW components such as Voice and Chat channel setup Workstreams Session templates Agent Scripts and Macros as well as CI components such as Real-time marketing journeys Segments Email Templates Compliance profiles Event Management and in general integrations and Power Platform tools. The consultant will be responsible for delivering high-quality solutions in collaboration with technical and business teams. This position involves hands-on development and coordination across multiple workstreams to ensure successful project outcomes.
Required Skills :
Basic Qualification :
Additional Skills :
Background Check : No
Drug Screen : No
We are looking for an experienced Dynamics 365 Developer with deep expertise in Customer Service Workspace with Contact Center (CSW) and Customer Insights Journeys (CI) to design develop and implement scalable CRM solutions. This role requires hands-on experience in configuring and customizing C...
We are looking for an experienced Dynamics 365 Developer with deep expertise in Customer Service Workspace with Contact Center (CSW) and Customer Insights Journeys (CI) to design develop and implement scalable CRM solutions. This role requires hands-on experience in configuring and customizing CSW components such as Voice and Chat channel setup Workstreams Session templates Agent Scripts and Macros as well as CI components such as Real-time marketing journeys Segments Email Templates Compliance profiles Event Management and in general integrations and Power Platform tools. The consultant will be responsible for delivering high-quality solutions in collaboration with technical and business teams. This position involves hands-on development and coordination across multiple workstreams to ensure successful project outcomes.
Required Skills :
Basic Qualification :
Additional Skills :
Background Check : No
Drug Screen : No
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