Solution Architect for Amazon Lexconnect

Transcend Softech LLC

Job Location:

Johnston, IL - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Solution Architect for Amazon Lex/Connect

Location - Johnston RI

Connect with Business people as well as technical team

Job Summary:

We are seeking an experienced Solution Architect with strong expertise in Amazon Lex and Amazon Connect to design develop and implement scalable cloud-based contact center and conversational AI solutions. The ideal candidate will have deep knowledge of AWS services chatbot design IVR systems and customer experience optimization.

Required Skills & Qualifications:

Strong experience with Amazon Lex (chatbot development intents utterances slot management).
Hands-on experience with Amazon Connect (contact flows routing profiles queues).
Expertise in AWS services: Lambda API Gateway CloudWatch DynamoDB S3.
Experience in designing conversational AI and NLP-based solutions.
Strong knowledge of REST APIs microservices architecture and system integrations.

Solution Architect for Amazon Lex/Connect Location - Johnston RI Connect with Business people as well as technical team Job Summary: We are seeking an experienced Solution Architect with strong expertise in Amazon Lex and Amazon Connect to design develop and implement scalable cloud-based cont...