Customer Experience Jobs in Bogotá

The Junior Analyst supports internal stakeholders and clients across FMCG industries by delivering data-driven insights and strategic recommendations. This role combines analytical rigor stakeholder engagement and storytelling through data to help drive business decisions. The analyst works closely...

About PlacidWay PlacidWay is a USA-based global medical tourism marketplace connecting patients with accredited trusted and high-quality medical providers worldwide. As a leader in the medical tourism industry PlacidWay helps patients access affordable treatments abroad while supporting providers wi...

Role DescriptionThe Floor Support Specialist provides real-time operational support to agents across multiple queues and channels helping them resolve process questions customer handling situations escalation requests tool navigation issues and supervisor-related requests.This role supports a struct...

Propósito del cargo:Ser responsable integral de la experiencia y evolución del journey del cliente dentro del ecosistema MiDataCrédito asegurando una experiencia fluida consistente simple y libre de fricciones en cada punto de interacción desde la adquisición y activación hasta el uso recurrente con...

We are looking for experienced Bilingual Collections Specialists in Colombia and Mexico to join our growing team.This role is ideal for a collections professional who is confident handling difficult conversations negotiating payment arrangements and working toward measurable performance goals while...

Maintain clear professional communication to ensure alignment on deliverables.Present insights and recommendations to internal or external stakeholders when required.Extract analyze and interpret data using NIQ Discover and other internal tools.Identify trends patterns and opportunities to improve b...

At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process. Our vision is the same a place where employees know they can thrive.Were seeking a resourceful detaildriven Marketing Operations Manager to...

IMPORTANT: after you apply please check your email. We send you a link to complete your application it is not considered until that last step is done. If you do not see it check your spam folder.This is a fully remote position open to candidates based in Colombia.Pay: $18$28/hrRole Title: Customer S...

Objective: To monitor analyze and manage interaction volumes (calls chats emails) and agent availability in real-time. The Real-Time Analyst takes immediate action and coordinates with Operations to ensure Service Level Agreement (SLA) compliance optimize agent occupancy and drive schedule adherence...

Resumes must be submitted in English.The Strategic Accounts team at HubSpot services our highest-paying and most complex customers. This team is responsible for coordinating the post-sale customer experience enabling customers to achieve outcomes and making the value theyre getting out of HubSpot vi...

At Dow we believe in putting people first and were passionate about delivering integrity respect and safety to our customers our employees and the planet.Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our s...

Job DescriptionThe Social Media Customer Support Consultant (SMCSC) is responsible for providing customer support and issue resolution through social media online communities review sites forums blogs and other digital engagement platforms. The role acts as a frontline brand representative deliverin...

Job DescriptionThe Technical Support Agent provides frontline technical support and customer service across multiple channels including phone email chat e-ticketing and other approved Lenovo support platforms. The role is responsible for capturing customer information validating warranty entitlement...

ob DescriptionThe Technical Support Agent provides frontline technical support and customer service across multiple channels including phone email chat e-ticketing and other approved Lenovo support platforms. The role is responsible for capturing customer information validating warranty entitlement...

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain restore health and extend life. Our 95000 employees work across more than 150 countries to put patients first developing innovative medical technologies that improve the lives...

Company OverviewDiDi es la plataforma de tecnología de movilidad más grande del mundo. Con más de 10 años en el mercado somos la empresa líder en servicios basados en aplicaciones para transporte inteligente entrega de alimentos y servicios de pago. Haciendo la vida mejor y más fácil para las person...

We are looking for a Global Customer Care Agent to join our customer Care team in Colombia.The Customer Success agent will play a pivotal role in ensuring the satisfaction and retention of our valued customers. We are looking for a person who is dedicated to ensuring customer satisfaction and have t...

Medison offers hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets.As the creator and leader of the global partnership category in the pharma industry we strive t...

The Role:The Technical Customer Support Executive is a key member of the Customer Support team collaborating closely with operations product and sales. This role supports end users and account managers through onboarding query management and issue resolution. It is responsible for delivering high-qu...

Job Description:At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing analytics and...