RQ11176 Sr. Middleware Specialist

RQ11176 - Sr. Middleware Specialist

9-month contract (180 business days) - possible extension

ONSITE 5 days - 87 Sir William Hearst Ave. Toronto Ontario M3M 0B4

Security Level: CRJMC

Must-haves:

Monitoring Azure resources for right-sizing to provide financial recommendations for cloud services

Experience with development frameworks and technologies such as Agile and DevOps

Linux Server and hosting services

Supporting Microsoft Windows Server 2019

creating and using CI/CD Pipelines

experience in Scripting (PowerShell and VBS)

Nice-to-have:

Experience in performing infrastructure support in the OPS

The Labour and Transportation I&IT Cluster (LTC) Operations Maintenance and Support Branch (OMSB) is responsible for hosting maintaining and supporting systems on behalf of its ministry clients Ministry of Transportation (MTO) and Ministry of Labour Immigration Training and Skills Development (MLITSD). These hosted systems vary in terms of criticality (mission critical business critical and business support applications) and the intended audience systems may be accessed internally by ministry staff externally by broader public-sector users or directly by the public.

The Operations team provides Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) hosting to clients leveraging Microsoft addition to this the Operations team provides hosting support services for clients leveraging a variety of Microsoft 365 technologies such as SharePoint Online Dynamics Online PowerApps and similar technologies. Support is also provided to clients leveraging enterprise SaaS platforms such as Salesforce. The team also provides support within the cluster for teams to leverage Azure DevOps to maintain code and develop automated build and deployment pipelines.

In order to meet the demands of its clients the OMSB Operations team through the Labour and Transportation I&IT Cluster is looking to hire consultants with expertise in delivering monitoring and supporting systems on Microsoft Azure Microsoft 365 and enterprise SaaS platforms. The intended consultant will have expertise applying stringent government security standards and performance targets to hosted systems to ensure government data is protected and operates reliably.

The Middleware Specialists will complete the following activities:

Contribute to ongoing project activities:

• Contribute to the technical design of the hosting environment
• Define migration strategies
• Build and deploy systems to Azure new environment
• Execute the migration of individual application solutions and re-platform as needed

Application publishing to the Internet and Intranet via web proxies:

Using Azure native publication tools such as Azure Application Gateway in multiple environments.

• Defining requirements designing and deploying solutions when requirements from clients may not be straightforward or complete
• Use different network proxies to public applications (i.e. F5 Azure Application Gateway)
• Solutions integration and deployment
• Utilizing Microsoft Azure Infrastructure as a Service (IaaS) and Platform as a Service (PaaS)
• Configure Azure networking via Azure VNets Networks Security Groups (NSGs) and other Azure-native networking constructs to ensure systems are built to specifications. Applying knowledge of how physical networking infrastructure interacts with Azure and solutions hosted on it will also be performed
• Design build deploy and manage security access controls and policies using Entra Id and Azure Policy and
• Define and review the deployment requirements hosted applications.

Experience in providing operational support to existing and new Ministry-supported systems including:

• Participation in deployment and release (CRQs) related to platform
• Creation and configuration of Azure DevOps CI/CD pipelines to support delivery teams
• Backing up the operational staff in the proactive monitoring and operations of the environment
• Troubleshooting and resolution of Tier 2 and 3 support incidents and problems including complex integration across the various technologies supported including but not limited to:

o Microsoft Azure IaaS services (Virtual Machines)
o Microsoft Azure PaaS services (App Service Plans Azure Kubernetes Services Storage Accounts Key Vaults App Gateways Azure SQL and similar)
o Azure DevOPS pipelines
o Microsoft Defender for Azure
o Azure Monitor and Application Insights
o Windows Server and hosting services such as Internet Information Services (IIS)
o Linux Server and hosting services
o MS SQL Server (DB Engine Analysis Services Reporting Server)
o Microsoft 365 Services such as SharePoint Online Dynamics Online and PowerApps

Defining and developing support guidance for internal staff member cross training:

• Define and create documentation to train internal staff in the support and troubleshooting of supported technologies and evolving processes
• Contribution of knowledge including but not limited to Service Desk data and Wikis
• Training of current technical staff in monitoring troubleshooting support etc. of the environments

Skill Set Requirements:

Experience in the design build and deployment of Microsoft Azure (IaaS PaaS) services

• Experience migrating and applications into a cloud-based hosting service:

o Experience with publishing applications to the Internet and Intranet

o Proven track record of end to end integration of complex solutions that cross multiple platforms

• Experience with web and application servers
• Experience working with application solutions that require cross-platform integration
• Extensive experience working with network proxies to publish applications and endpoints to the Internet and Intranet (such as F5 and Azure Application Gateway)
• Experience/expert level with deployment applications on Azure
• DNS split DNS and local hosts resolution
• Firewall/ Azure NSG concepts design and implementation
• Internet Information Services (IIS) 10.0 or newer advanced publishing
• SSL/TLS Certificates Public-Key Infrastructure (PKI) device certificates
• Scripting (PowerShell shell scripting)
• MS Defender for Azure
• Auditing and reporting of system level security events per GO ITS standards
• Automation of migration and operational tasks with scripting tools such as PowerShell
• Experience with development framework and technologies such as Agile DevOPS etc
• Expert in troubleshooting (Internet Information Services (IIS) logs SQL query SQL trace route Application Insights)
• Microsoft Windows Server 2019
• RedHat Linux 8
• Strong problem solving reasoning and trouble-shooting experience in a multi-platform environment
• Experience in restoring availability of infrastructure services
• Experience conducting system monitoring and performance and data integrity in accordance with ITIL standards
• Monitoring Azure resources for right sizing to provide financial recommendation for cloud services
• OS and middleware patching

AI Disclaimer: Source Code may use artificial intelligence (AI) tools to assist in certain aspects of its recruiting and business operations.

Note: The higher end of the range is intended for absolutely exceptional candidates who meet all must-have requirements and most or all nice-to-have qualifications. The client will evaluate candidates based on both rate expectations and overall skill set when shortlisting.

INCORPORATED RATE RANGE (7.25 billable hours per day)

• $86.33/hr - $103.61/hr Inc.

T4 RATE RANGE (7.25 billable hours per day)

• $69.06/hr - $82.89/hr T4