Network Engineer II

Is this youAre you a Network Engineer with experience supporting cloud and managed infrastructure environments Do you thrive in a customer-focused role enjoy solving complex networking and security challenges and want to contribute to innovative cloud solutions If sowedlike to hear from you!

Who are weGlad you asked! Opti9 is a trusted cloud solutions provider committed to delivering industry-leading tailored solutions that meet the unique needs of businesses across a wide range of industries. We are a premier Veeam partner as well as an AWS Premier Consulting Partner and Certified Solution Provider. Ourexpertiseincludes managed cloud backup and replication disaster recovery security and Microsoft 365 solutions. Inthe publiccloud space we specialize in migration optimization transformation and cloud-first application consulting.

What sets us apartA fun casual and collaborative culture that embraces fresh ideas innovation and a strong customer-first mindset. At Opti9 we work hard support each other and never shy away from a challenge. We believe in balancing results with a positive team spiritandwerealways on the lookout for authentic accountable individuals who are ready to grow with us and make an impact.

What would you doInthis role you willbe a part of a diverse and talented Cloud Networking teamthat works with a wide range of physical and logical technologies in the Cloudproviderspace. As a member of the team you will be tasked with weekly and monthlycustomer facingprojects that involve pushing our infrastructure to the next level while staying competitive in the marketplace will be pushing the boundaries on SDN micro segmentation logical circuit technologiesdata centerdesignsand concepts etc. You will be working across multiple vendors for networking and security products that support our public and private cloud this role will be focused on doing new customer deployments across our supporting technologies.

This candidate will alsorequireexcellent interpersonal skills between internal teamsand ourcustomersrepresentingthe product workload in this role you will be acting as Tier 3support tothe CloudOpsand NOC teams as needed outside of regularcustomer related projects.

What are the details

Primary Responsibilities:

• Support customerfacing projectsforfirewalland route/switchinvolving design diagrams documentation implementation

• Deploy and configure new customer environments utilizingNSX security configurationsVMwareCloudDirectornetworkingand relatedinfrastructure technologies

• Troubleshoot and resolve network connectivity issues including routing switching NAT configurationsfirewallpolicies and network path optimization

• Managemaintain and improvethePalo Alto FortiGateandVMwareNSX(V/T)SDN infrastructure supporting customer and infrastructure workloads

• Regularly maps out and documents customer and infrastructurefirewalldiagrams to current andaccurateversions

• Respondtocriticalincidentsand perform effective troubleshootingand remediationduring production outages

• Reactto Networking/Security monitoring platform alerting and ensureadherence to customer and infrastructure SLA uptimes

• Intermediate levelunderstanding of TCP/IP network protocols including common application protocols

• Assistwithadministration andmaintenance ofall data center andcolocation core and distro connectivity all the way down to the access level

• Configure and support private and hybrid connectivity solutions across customer sites and cloud environments including MegaportPacketFabric Azure ExpressRoute AWS Direct Connect and similar services

• Pro-actively review andmaintainclient infrastructureresidingin the Opti9 environments

• Collaborate across teamsto share technicalknowledge improve operationalefficiencyand supportworkloaddistribution

• Serveas an escalation point forjunior Network Engineers providing guidanceon troubleshootingimplantationand best practices

• Updatemaintain and implementfirewallstandards and security best practices to strengthen the organizations overall security posture

• Partner with customers Sales Engineering and internal teams to design scalable secure network architectures and ensure successful deployment of network security solutions

• Contribute to continuous improvement initiatives by evaluating emerging technologies refining operational procedures and enhancing network reliability and security

What do you know
RequiredTechnical Knowledge and Experience:

• 2-4yearsof hands-onwork withFortinet and Palo Alto UTM next genfirewalltechnologies.

• Experience implementing multi-tenancy using VDOMs withinFortiOS

• 2-4yearsofexperience deployingfirewallVMs and basic navigation of VMware environments

• Strong understanding of networking protocols and technologies including:

• BGP OSPF TRUNKS VLANs Port-Channel Staticrouting MLAG/vPC.

• VRF Traffic Shaping / QoS

• Palo Alto Command line

• Knowledge of Cisco encryption technologies (IPSec SSL) and hot standby protocols HSRP and VRRP

PreferredTechnical Knowledge and Experience:

• Experience with VMware vSphereNSX-V & NSX-TSDN technologies

• VMware Cloud Foundation (VCF)

• Familiarity with Microsoft Hyper-V

• Experience with Arista Spine & Leaf Data Center deployments

• Scripting or automation capabilities using Python Ansible or similar technologies

General Knowledge and Experience:

• Strong interpersonal and customer service skills with the ability to work effectively with both local and remote staff teammates and managers

• Ability to occasionally adjust work schedule to meet business needs (standard is40-hourweek with occasional after hours and weekend requirementsin an on-call fashion)

• Ability to work in a fast-paced environment; ability to multi-task change direction effectively prioritize and meet deadlines

• Able to clearly and correctly express complex technical concepts in English both verbally and in writing

• Effectiveinbasicdocumentation and diagram creation for customer and infrastructure needs

• Strong organizational oral and written communication skills

• Working knowledge of data security best practices

• Strives to grow within the team and personally as an engineer through education certs etc. and must have a can do attitude

What do you get from us
At Opti9 we believe work should be more than just a jobit should be a place where you feel valued supported and excited to grow. When you join our teamhereswhat you can expect:

• Paid Time Off Generous PTO and paid holidays so you can recharge take care of what matters and bring your best self to work

• Flexible Work Options Enjoy the flexibility of a hybrid schedule with a mix of remote and in-office workifyourelocatednear one of our offices

• Health & Dental Coverage Comprehensive insurance plans to keep you and your family healthy including EAP benefits

• Wellness Reimbursement An annual benefit to support your physical and mental well-being covering a wide range of health-related expenses

• Retirement Plan with Company Match Invest in your future with our matched retirement savings program

• Casual Supportive Culture We keep things laid-back but focused with a strong emphasis on teamwork and accountability

• Recognition & Rewards We celebrate wins and recognize contributions with regular programs that highlight your impact

• Professional Development Access learning opportunities trainingprogramsand support for certifications to help you grow your career

• Give Back Together Participate in group volunteer opportunities and community initiatives that align with our values

• A PlaceYoullWant to BeWerebuilding a team of great people doing meaningful workand we have fun doing it

Opti9 provides equal employment opportunities to all employees and applicants for employment without regard to race color ancestry national origin gender sexual orientation marital status religion age disability gender identity results of genetic testing service in the military or any other legally protected characteristic.

Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.