EAS Specialist II CAN


Job Location:

Waterloo - Canada

Yearly Salary: $ 61856 - 69898
Posted on: 15 days ago
Vacancies: 1 Vacancy

Job Summary

The Enterprise Application Support Specialist role is an IT technical analyst role with eh RDM host team accountable to ensure the proper functioning of live operational customer-facing environments that are cloud-based SaaS architectures. The team maintains availability and monitors performance as well as diagnosing problems anticipating trends and the development of new tools to support the platform.

The computer environments are primarily Windows server domain-based running MS SQL Enterprise databases with proprietary image and transaction processing systems for the financial industry. There is also Linux in the supported environment.

  • Active monitoring and review of Production Applications for Performance and Accuracy.

  • Cooperative troubleshooting and analytic work with other technical members and members of Development QA and Support teams.

  • Independent work analyzing trends in data and reporting on anomalies.

Basic Qualifications:

3 years previous experience in Enterprise application support or technical operations with experience in managing the resolution of business critical and time sensitive issues.

3 years of knowledge of current Microsoft Server platforms

In depth knowledge of the administration and programming of MC SQL server 2005 within a production class environment

3 years of experience in XML/Https/ architecture

3 years of experience in troubleshooting and problem-solving skills to diagnose software and network issues.

Experience with Linux CLI

Ability to document job related procedures

Network and systems administration experience

Preferred Qualifications: Programming experience is a definite asset.

Additional Basic Qualifications:

Must be 18 years of age or older

The position being advertised is a replacement for an existing role within the organization.

Compensation

The compensation range for this position is $61856.00 - $69898.00 annually. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge skills location experience and take into account internal equity.

Benefits

In line with our commitment to employee wellbeing our total rewards benefits package is designed to support the physical financial and emotional health of our employees tailored to meet their unique and evolving needs. Our approach considers our employees whole selves ensuring they can thrive both in and outside of work. Here are some of the benefits we offer which may vary based on role location or hours worked:

  • Healthcare (Medical Dental Vision)

  • Paid Time Off Volunteer Time Off and Holidays

  • Employer-Matched Retirement Plan

  • Employee Stock Purchase Plan

  • Short-Term and Long-Term Disability

  • Tuition Reimbursement

These benefits are designed to enhance the health protect the financial security and provide peace of mind to our employees and their families.

AODA: Deluxe Corporation and Deluxe companies will provide reasonable accommodation for qualified individuals with disabilities. If you need assistance with any part of the application or hiring process please contact us at .


Required Experience:

IC

The Enterprise Application Support Specialist role is an IT technical analyst role with eh RDM host team accountable to ensure the proper functioning of live operational customer-facing environments that are cloud-based SaaS architectures. The team maintains availability and monitors performance as ...

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From payments to promotional products, digital marketing, incorporation services and more – Deluxe has been supporting businesses and financial institutions for over 100 years.

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