Senior Manager Customer Experience Jobs in Australia

Customer Experience DirectorJob DescriptionAbout the RoleAs the CX Director of Domain Workflow Solutions (DWS) you will lead the end-to-end customer experience and operational service model across our Realhub Campaigntrack Engage and Real Time Agent (RTA) platforms. Reporting to the General Manager...

Join Accentures Talent & Organisation practice and help leading organisations successfully navigate complex large-scale transformation.The WorkAs a Change Transformation Senior Manager you will lead strategic change and workforce transformation programs across operating model technology and AI-enabl...

About BYD BYD is a high-tech company devoted to technological innovations for a better life. BYD is dedicated to providing zero-emission energy solutions.As a leading battery-electric zero-emission vehicle (ZEV) manufacturer BYD has created a broad range of battery-electric hybrid-electric and inter...

DescriptionCreate your best future and join Westpac as a Senior Manager Conduct Risk.Whats the roleYoull play an important role in helping Westpac deliver fair outcomes for customers and the community by supporting the ongoing oversight and continuous improvement of the Westpac Code of Conduct and r...

Description ExternalWELCOME TO SITAAt SITA we keep airports moving airlines flying smoothly and borders open. Our technology and communication innovations power the success of the global air travel industry.Youll find us in 95% of international airports working closely with over 2500 transportation...

What you will do:Customer Support Ensure customer order status and tracking updates are communicated. Coordinate customer queries complaints and non-conformance responses. Oversee the processing accuracy and maintenance of Jack Links customer Monitor all EDI interfaces daily for accuracy and error l...

Customer Experience Manager Dan Murphys Mornington East Share your spiritIf customer satisfaction was a competition youd be the winner. As one of our Customer Experience Managers youll channel your engagement and entrepreneurial spirit to create tailored in store customer experiences and inspiring m...

The Senior Manager Enterprise Financial Planning & Analysis is responsible for leading Cuscals enterprise-wide planning forecasting performance management and management reporting activities. Acting as the central point of integration across the organisation the role ensures the business operates fr...

The Customer Experience & Service Improvement Manager (B2B) is responsible for driving a better experience for Intellihubs retailer customers by identifying service trends customer pain points and opportunities for improvement across the business.Working at the intersection of customer experience se...

Drive commercial performance reporting and key analysis to support the Qantas Digital Service Experience teamBuild and increase operational efficiency across Digital and Customer operations Full-time permanent position based at our Head Office in Mascot SydneyWeve always been pioneers and were proud...

Job TitleSenior Manager Training and Capability APACJob DescriptionEffective April 1 2026 Toyota Automated Logistics brings together Bastian Solutions Vanderlandes warehousing business and viastore under one unified brand. During this transition phase parts of our recruitment activities and communic...

About Northern TrustAs a global leader in innovative wealth management asset servicing asset management and banking services Northern Trust (Nasdaq: NTRS) is proud to guide the worlds most successful individuals families corporations and institutions. Since 1889 we have aligned our efforts with our...

Customer Experience Partner - MatterportJob DescriptionAbout the RoleIn these newly created roles you will be an important pillar of customer and booking support for our newly-integrated Matterport product - a spatial data platform that converts physical spaces into immersive highly accurate 3D digi...

At Rest we help more than 2 million Australians to build a better financial future. With around $112 billion in funds under management we focus on delivering strong long-term outcomes for our members from their first job through to retirement*. Your best at Rest means focusing on what matters being...

DescriptionCreate your best future and join Westpac as a Senior Manager Specialised IndustriesWhats the roleImagine building customer propositions that genuinely make a difference for Australian businesses. As Senior Manager Specialised Industries youll help shape how Westpac supports customers acro...

Youre a determined leader who stays true to your purpose and enjoys overcoming setbacks or obstacles.If finding complex solutions is your game weve got the team for you. Youre going to help us create seamless operations that result in efficiency for millions of customers.In this role youll:Play a pi...

At Wellways we celebrate diversity and are committed to creating an inclusive workplace where everyone feels valued respected and empowered to contribute. We warmly welcome applications from Aboriginal and Torres Strait Islander peoples people with lived experience of mental health challenges or dis...

Love what you do and leave your markJoin our award winning retail media team - Mixin - in this exciting new roleBe based in either Sydney or Melbourne - hybrid opportunityAs the Senior Manager - Retail Media Marketing you will build MixIns market presence and go-to-market capability ensuring the bus...

Love what you do and leave your markJoin our award winning retail media team - Mixin - in this exciting new roleBe based in either Sydney or Melbourne - hybrid opportunityAs the Senior Manager - Retail Media Marketing you will build MixIns market presence and go-to-market capability ensuring the bus...

Bring your passion and feel the energy Hybrid role - based in either Sydney or MelbourneBuild & drive strategic partnerships that grow revenue for our Retail Media function - MixIn As the Senior Manager of Strategic Partnerships you will report to the General Manager of Retail Media and be the drivi...