Senior Cloud Infrastructure Engineer

Juvare is a SaaS software company focused on developing innovative enterprise resilience solutions for government agencies corporations healthcare providers and higher education. Juvare solutions have supported over 500000 emergency response incidents in all 50 states and 20 countries worldwide. Juvare helps our clients prepare connect and respond to protect people property and brands.

Role Overview

We are hiring a Senior Cloud InfrastructureEngineer to helpoperateand continuously improve the cloud platforms that powerJuvaresmission-critical enterprise resilience this roleyoullown day-to-day cloud operations and service reliability for regional clients and global environments partnering across Engineering Security and customer teams to coordinate deployments incidents and escalations across multiple time zones.

Location

• Melbourne AU
• Wellington NZ

Must Have

• Strong experience with AWS andAzure with a cloud-agnostic mindset
• Strong database operations experience (backup/restore replication performance tuning access management)
• Strong experience with Terraform
• CI/CD pipeline experience (GitLab GitHub)
• Strong experience with containers and orchestration (Docker Kubernetes ECS/Fargate AKS EKS)
• Experience with monitoring and observability tools (Datadog CloudWatch)
• Exposure to security tooling (WAF SIEM vulnerability management)
• Experience in production operations (incident response on-call RCA)
• Strong understanding of networking security and system design
• Ability to support multiple SaaS products and environments

Nice to Have

• Multi-cloud or hybrid architecture experience
• Cost optimization and performance tuning
• Experience supporting global deployments across time zones
• Jira / Confluence experience
• Senior level experience with Okta including workflows application integrations SSO/MFA lifecycle management and identity automation
• Strong customer-facing communication skills
• Ability to support regional clients and escalation handling
• Comfortable working across distributed teams (US Europe)

Key Traits

• Proactive communicator
• Strong coordination and ownership mindset
• Ability tooperateindependently in a remote-first setup

This position is subject to compliance with the Export Administration Regulations (EAR) and may require a U.S. person status verification.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

EEO Statement

Juvare is deeply committed to building a diverse and inclusive team. We believe in equal opportunity for all applicants and encourage individuals from underrepresented groups in technology to apply. As an equal opportunity employer we celebrate diversity and are committed to building and maintaining a diverse and inclusive workforce. All qualified applicants and employees will receive consideration for employment regardless ofand will be free from discrimination on account oftheir race color religion sex (including pregnancy gender identity and sexual orientation) national origin citizenship status age disability physical condition developmental disability genetic information or any other category protected under applicable law.

Any individuals with a disability requiring a reasonable accommodation to assist with their job search or application for employment should send an e-mail to . The e-mail should include a description of the requested accommodation and the position youre applying for or interested in.

Affirmative Action: Juvares Affirmative Action Plan advances our principles of equal opportunity and supports that goal by enlarging our talent pool.