Senior Advisory Solution Consultant

At ServiceNow we are a diverse and inclusive organisation that values collaboration innovation and customer-centricity. We strive to create solutions that meet our clients unique needs and drive their success. As a Solution Consultant you will play a vital role in understanding our clients challenges proposing tailored solutions and ensuring seamless implementation. We believe in fostering a supportive and inclusive work environment where everyones contributions are valued.

Responsibilities

• Collaborate with the sales team to understand client requirements and business objectives.
• Conduct in-depth analysis of client needs and pain points to develop customised solutions.
• Create compelling presentations proposals and demonstrations that effectively communicate the value of our solutions to clients.
• Serve as a trusted advisor to clients offering insights best practices and recommendations.
• Conduct product demonstrations and effectively address client questions and concerns.
• Collaborate with cross-functional teams including product development and project management to ensure smooth implementation of solutions.
• Provide ongoing support and assistance to clients throughout the project lifecycle.
• Stay updated on industry trends emerging technologies and best practices to continuously enhance your knowledge and expertise.
• Contribute to the growth of the Solution Consulting team through knowledge sharing mentoring and collaboration.

Qualifications :

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry. 
• Bachelors degree in a relevant field (e.g. Computer Science Business Engineering) or equivalent practical experience.
• 5 years of experience in solution consulting technical sales or a related role.
• Proven expertise in analysing complex business requirements and designing innovative solutions.
• Strong technical acumen with the ability to understand and explain technical concepts effectively.
• Excellent communication and presentation skills with the ability to tailor your message to various stakeholders.
• Demonstrated experience in building and nurturing client relationships.
• Ability to thrive in a fast-paced dynamic environment and manage multiple projects simultaneously.
• Strong problem-solving skills and the ability to think strategically and creatively.
• Experience working with Higher Education & Public Sector
• Commitment to diversity equity and inclusion and ability to work effectively with individuals from diverse backgrounds.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time