Risk and Audit Manager – Claims
Parramatta - Australia
Job Summary
Primary Details
Time Type: Full timeWorker Type: EmployeeLocation:Parramattaor Newcastle
Type:Fixed term contractfromAugust2026until June 2027
Hybrid role Happy to talk flexible working
The opportunity
Werelooking for a Risk and Audit Manager Claims to join our team on a 10-month parental leave cover. This role sits within the first line of defence and plays a key part in ensuring strong risk management compliance and control assurance across our Claims portfolios.
About QBE
At QBE we get to the heart of what matters for our customers. And we do it all with a human touch.
Werean international insurer with more than 13000 people working across 26 countries which meanswerebig enough for your ambitions yet small enough for you to make a real impact.Itsan exciting time.Werebuilding momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact at work and in the world As part of the QBE teamyoullget to spend every day working with people who are passionatetalentedand kind.
Your new role
As a hands-on first-line risk and compliance leadyoullwork closely with Claims leadership and key stakeholders to ensure contractual and regulatory obligations are effectively managed in practice. This role is embedded within the business giving you the opportunity to influence outcomes strengthen controls and drive continuous improvement across Claims.
Key responsibilities include:
Act asfirst lineownerfor Claims risk and compliance management activities including identification assessment monitoring and treatment of operational and compliance risks.
Own theend-to-endmanagement of Claims issues as first line including identification documentation assessment and tracking of issuesimpactingcontractual regulatory or operational requirements.
Own andmaintainthe Claims Compliance Register ensuring obligations are clearly defined mapped and up to date
Assistin thedesignassessmentandtestingofkey controls ensuringstrong evidenceand audit readiness
Lead and coordinate internal and external audits acting as the key point of contact
Deliver clear evidence-based reporting to support governance audit and leadership decision-making
About you
Werelooking for someone who is confident operating in a first-line environment with a strong understanding of risk and compliance within an operational setting.Youllbe comfortable working autonomously partnering with the business and driving outcomes in a practical and pragmatic way.
Key requirements:
Ability to work independently with limited direction and guidance and provideappropriate coachingto other internal audit team members.
Experience in first-line risk and compliance within financial services or insurance
Strong background in controls design testing and assurance
Proven experience managing audits and working with internal and external auditors
Ability to manage issues and remediation activities end-to-end
Strong stakeholder engagement skills with the ability to influence and challenge
Solid analytical and problem-solving capability with clear and concise communication skills
Benefits
We offer a range of benefits to help provide holistic support for your work life whatever your circumstances. As a QBE employee you will have access to and benefit from:
Hybrid Working a mix of working from home and in the office to enhance your work/life balance
Free holistic wellbeing coaching nutritional confidential counselling financial and legal advice
18 weeks gender-equal flexible leave for all new parents including paid super
To learn more aboutthe benefitsof working with us clickhere.
Awards & Recognition
We value ouremployeesexperience with us and are proud to have beenrecognisedfor the following awards:
2025 Winner of Excellence in Diversity Equity & Inclusion Award at the Insurance Business Australia Awards for ourprogram
2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards
Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates
To learn more about our achievements clickhere.
How to Apply
Ifyourelooking for a career that combines yourexpertiseand your empathy click Apply applicants will need to complete work rightspoliceand credit checks through our online provider as a condition of employment.
Your career. At the heart of it.
QBErecognisesthe value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements alternative work arrangements or you would like to connect with one of ournetworksplease contact us at.
Skills:
Commercial Acumen Commercial Insurance Communication Compliance Programs Critical Thinking Customer Value Management Decision Making Evidence Collection Financial Products Intentional collaboration Managing performance Persuasion Research Analysis Risk Management Stakeholder ManagementApplication Close Date: 09/06/2026 11:59 PMHow to Apply:
To submit your application click Apply and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Required Experience:
Manager
About Company
QBE Insurance Group is one of the world's top 20 insurance and reinsurance companies, located in 26 countries. Visit us for company information.