Practice Support Officer

headspace Maitland

Maximum Term contract - Part time until 30th June 2027

The Opportunity:

This position will be responsible for the efficient operation of the headspace front end reception and primary care GP practice. You will be the first point of contact for a range of young people 12- 25 years including those who may be experiencing mental health problems.

• The role is 3 days per week - predominantly based in Maitland however at times based at Cessnock.

Why Work for us

Newcastle Anglican places people at the centre of our work. As a part of a faith-based organisation you have access to the following great benefits:

• Up to 40% discount on school enrolment fees at any of our Newcastle Anglican schools
• Salary packaging options (up to $611/fortnight)
• Discounted private health insurance through Medibank
• Career and development opportunities we want you to flourish!
• Access to over 300 gyms with the Fitness Passport Program
• Free access to our corporate Employee Assistance Program
• Paid parental leave (after 12 months of service)

About you

Do you have experience in the following Then this role is for you!

• Reception and administration experience in a medical setting
• Organising appointments
• Engage and liaising with GPs and Allied Health Professionals
• Collect client Minimum Data Set (MDS)
• Monitor and record vaccine fridge temperatures twice daily
• Liaise with Medicare IT contractors and process online MBS billings data entry and performing various administrative duties.

Essential Criteria

• High level of computer literacy and the use of appointment software and databases
• Excellent computer skills (MS Word Access PowerPoint Excel internet email publishing and appointment software).
• Demonstrated understanding and commitment to confidentiality principles.
• High level of organisational skills with the ability to prioritise work multi-task meet deadlines and respond to requests at short notice.
• Demonstrated ability to respond to difficult and/or stressful situations in a calm sensitive and professional manner.
• Sound knowledge of medical software the Medicare system and processing of online Medicare payments is preferable.

The successful applicant will possess or willingness to obtain the following: NSW Working with Children Check National Criminal History Check First Aid & CPR certificate and undertake a pre-employment functional medical.

Who we are

Formerly known as the Anglican Diocese of Newcastle Newcastle Anglican is a faith-based organisation serving the people of the Hunter and the Central Coast.

We offer a leading Christian presence to our community through our parishes four schools Anglican Care and Samaritans.

Our vision is for people to flourish because of what we do inspired by the way of Jesus.

We provide a culturally safe environment for Aboriginal and Torres Strait Islander peoples and welcome all applications.

For more information email the talent team at

You must have the right to live and work in Australia.

Samaritans promotes the safety wellbeing and inclusion of all children and young people.

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