Administration and Reception Support

Borg Property Services is a 100% Australian-owned and market leading company with over 35 years of experience in commercial cleaning and hygiene services.

Our values are safety respect teamwork honesty and delivering great service through well-trained staff.

The HR Admin/Reception Support is responsible for supporting Borgs Groups operations by coordinating recruitment administration onboarding workforce compliance. The role ensures employees are onboarded efficiently compliance documentation is maintained accurately and operational rostering requirements are met.

Working closely with the HR Manager Operations Managers and Business Support Team the HR Assistant plays a key role in maintaining a compliant well-organised and engaged workforce across all client portfolios.

Key Responsibilities

Recruitment Onboarding and Offboarding

• Coordinate the end-to-end onboarding process for all new employees.

• Onboarding documentation Compliance

• Ensure all pre-employment checks are completed before commencement.

• Coordinate inductions and orientation programs.

• Process employment variations transfers and terminations.

• Maintain accurate employee records within company systems.

• Travel Booking

Workforce Compliance

• Maintain employee compliance files ensuring all documentation remains current.

• Monitor and renew licences visas Working with Children Checks police checks and other mandatory qualifications.

• Issue training and manage the Training matrix

• Support Operations Managers to workforce planning and shift coverage

• Assist with internal and external compliance audit

Front Desk & Visitor Management

• Provide a warm polished and professional first impression when greeting and welcoming visitors.
• Employee Administration

• Coordinate probation reviews and employment milestones.

• Maintain employee files and HR documentation.

• Support performance management administration.

• Respond to employee enquiries relating to HR processes.

• Experience within commercial cleaning facilities management or workforce-intensive industries.

  About You:

• Previous experience in HR administration or HR coordination
• Strong attention to detail and excellent organisational skills
• Confident managing multiple priorities and working independently
• Professional communication skills with the ability to build relationships across all levels
• Experience with HR systems/HRIS (SuccessFactors experience highly regarded but not essential)
• A proactive and flexible approach with a willingness to assist where needed