Key Account Manager
Job Summary
We are seeking a commercially astute and relationship-driven Key Account Manager to take the lead in managing the strategic relationships and contract delivery for a customer portfolio within the Viva Energy Resources Team.
In this high-impact role you will own and grow customer relationships drive value through a well-defined account strategy that integrates sales operational excellence technical expertise and marketing initiatives. You will operate as a trusted advisor building strong multi-level relationships across complex organisations and identifying opportunities to deliver innovative value-added solutions.
Your ability to combine strategic thinking with hands-on execution will be key as you ensure seamless contract delivery compliance and continuous improvement across the portfolio. You will play a pivotal role in enhancing customer outcomes while delivering sustainable commercial performance for Viva Energy
Responsibilities & Requirements
- A strategic thinker proactive in nature you enjoy seeking opportunities to provideĀ value add to commercial deals
- Proficient in project management and able to manage multiple projects concurrently
- Effectively problem solve and align with business priorities
- Ability to understand and improve efficiency in end to end supply chain
- Ability to work effectively across multiple functions including commercial technical operational and marketing to deliver key strategic outcomes.
- Able to understand and influence multiple decision makers and a myriad of stakeholders at a corporate level
- Customer focused you have a hunger for sales and a passion for delivering and exceeding customer expectations
- You will be eager to build your capability in managing commercial negotiations and supporting tender responses
- You will have experience in strategic B2B account management / sales environment
- Have refined financial acumen and clear understanding of the drivers of value creation
Qualifications :
- Degree in Business Engineering Sales Marketing or related field highly regarded
- Technical background (Mechanical Chemical Mining) highly regarded
- Additional certifications in Sales or Account Management (desirable)
- Proven experience in Key Account Management or B2B sales
- Experience managing large complex enterprise clients (e.g. Tier 1 mining)
- Strong contract management and commercial negotiation experience
- Track record of driving revenue growth and customer retention
- Experience working across multi-site or operational environments
Additional Information :
We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.
Please note: This role is being sourced through Viva Energy Australia therefore we will not be accepting applications via external recruitment agencies.
Applications Close 7 July 2026
Remote Work :
No
Employment Type :
Full-time
About Company
OTR Group comprises of over 1000 retail, convenience, and quick service restaurants Ā including brands such as Reddy Express (formerly known as Coles Express), SmokeMart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. Ā OTR Group is part of th ... View more