Inside Sales Representative

Rugby Architectural Building Products is a wholesale distributor of specialty building products operating out of 26 branches throughout the United States.

Position: Inside Sales Representative

Join our expanding team as an Inside Sales this important role youll drive sales growth and uphold our commitment to delivering exceptional service to our valued customers.

Whats in it for you:

• Pay: $20-24/hr. based on experience
• Schedule: Monday - Friday 8 a.m.- 5 p.m.
• Competitive Medical Dental Vision
• Corporate Wellness & Appreciation Programs
• 401(k) Traditional & Roth with Match
• Paid Time Off & Paid Holidays
• Life Insurance Short-Term and Long-Term Disability
• Great TEAM environment

Your Day-to-Day: to excel in this role you will need to...

• Serve as a customer service representative: you will build and maintain strong relationships with existing and potential customers through effective communication and exceptional service. You will engage our customers and sell our product through email phone and occasionally in person.
• Proactively identify and pursue sales opportunities to meet and exceed sales targets.
• Our Inside Sales Representatives develop a deep understanding of Rugbys product offerings to provide expert advice and recommendations to customers.
• Efficiently and accurately process customer orders ensuring the timely delivery of products while adhering to company policies and procedures.
• Take sales orders preparing accurate price quotes and proposals for customers negotiating terms when necessary.
• Address customer inquiries concerns and issues in a timely and professional manner striving for prompt resolution and customer satisfaction.
• Stay informed about industry trends competitor offerings and market conditions to identify opportunities and challenges.
• Maintain accurate records of customer interactions sales activities and results using CRM software as required.

Should You Apply If youve got all the below skills drop what youre doing right now and reach out. If youve got some of these skills we still want to hear from you!

• Blingual in Spanish
• You have previous inside sales representative experience preferably in the building materials or construction industry. Alternatively you have served as a customer service representative in similar industries.
• You have strong communication and interpersonal skills with the ability to build rapport with customers. Your communication is factual polite and professional in nature you will develop expertise from training and experience.
• You are reserved yet people focused. You have a strong focus on repeatable very high-quality results and use your customer-focused mindset to solve problems.
• Knowledge of Rugbys product offerings or a willingness to learn.
• Proficiency in using CRM software and other sales tools.
• You prefer a steady even pace of work with a lot of predictability from one day to the next yet are goal-oriented with a track record of meeting or exceeding sales targets.

At Rugby our goal is to lead the industry! We will accomplish this goal by creating an environment where each team member is challenged to achieve their personal best using their talent together building a community based on our values of Fairness Commitment to Excellence and maintaining Rugby as a Performance Meritocracy.

Key words: Sales; inside sales; inside sales representative; sales representative; business development representative; call center; customer service; telemarketing; customer service representative