Coordinator (care finder)

People Who Care is a not for profit organisation with over 45 years of service. We partner to provide support to older people those with a disability or people who are facing a social crisis.

Whats on offer:

• Based at our Malaga location Servicing the Central Metro. region
• Part time role (8.00am 4.06pm Tuesday Wednesday & Thursday) $51.00 per hour Salary Packaging options and Superannuation (To be reviewed in July 2026 in line with Award level)
• Friendly and supportive team working with a positive workplace culture

The role:

The care finder program is designed to assist Senior Australians in accessing and understanding the aged care system. care finders will provide specialist assistance to help connect participants to relevant programs and supports in the community.

Participants in the program may require intensive support due to:

• Isolation or lack of a support person (e.g. carer family or representative) to assist them in accessing aged care services via My Aged Care.
• Communication barriers including limited literacy skills
• Difficulties processing information to make decisions
• Resistance in engaging with aged care for any reason where their safety may be at immediate risk or they may end up in a crisis situation within the next 12 months
• Past experiences that mean they are hesitant to engage with aged care institutions or government agencies

Primary responsibilities:

• Outreach (visiting in home engaging clients in different environments etc).
• Case Management data and record keeping.
• Engagement and rapport building with potential client and other services.
• Supporting people to interact with My Aged Care portal.
• Support to explain and guide through the assessment process include providing support at the assessment.
• Access Care and Housing (including hoarding and squalor)
• Support to help people to find aged care services they need and to connect with other relevant supports in the community include supporting people to:
• Understand the different types of aged care supports and services.
• Find and make an informed choice about providers/services.
• Work through income/means testing if relevant and costs involved.
• Complete relevant service and health forms.
• Meet with providers to arrange services.
• Connect with other relevant supports in the community.

What you will need:

• A kind caring and respectful approach to service provision
• Self-motivated with the ability to work effectively in both a team environment and independently with minimal supervision
• Ability to work with individuals from a range of social financial and cultural backgrounds
• Strong communication and interpersonal skills
• Appropriate qualifications or experience in aged care human/community services or equivalent
• Deep understanding and knowledge of aged care and related services
• Demonstrated ability to exercise initiative and discretion
• Current national police check (not older than 6 months)
• WA Drivers Licence
• Background or qualifications in Social Work would be advantageous

How to apply:

Applications should include aresumeand preferably a briefcover letteroutlining your suitability for the role. Please apply directly by clicking on the Apply button and following the prompts.

Recruitment action will likely commence as suitable candidates apply.

People Who Care is an equal opportunity employer and are committed to achieving a diverse workforce from Aboriginal and Torres Strait Islanders people from culturally diverse backgrounds and people with disability are encouraged to apply.