CLINIC RECEPTION & ADMINISTRATIVE SUPPORT

This is a varied support role at the heart of a small close-knit clinic. Youll work alongside the Practice Manager to keep things running smoothly from welcoming patients at reception to managing files coordinating with the clinical team and making sure every patient feels in good hands.

WHAT YOULL BE DOING
Reception & patient welcome meeting and greeting patients managing pathology forms and supporting patients when the PA is unavailable
Patient file management confirming onboarding documentation uploading faxes forwarding records to Medical Records and processing Genea referrals
Practice Manager support phone and email follow-up admin tasks and supporting nursing counselling and dietician teams as needed

Qualifications :

WHAT WERE LOOKING FOR
A people-first approach patients come to us at a significant time in their lives and how we make them feel matters
Strong communication and interpersonal skills comfortable working alongside doctors nurses counsellors and external stakeholders
Good organisational skills and attention to detail able to prioritise a varied workload in a busy clinic environment
Previous experience in a medical allied health or customer-facing admin role is highly regarded

Additional Information :

Our staff tell us it is the people they work with that makes them stay. That and our exceptional success rates. It is pretty special working for one of Australias leading Fertility clinics.

And whats in it for you

We know its important to look after our staff so Genea offers a number of perks including;

• Glow - Our online recognition and rewards portal. Access discounts at over 350 retailers as well as accessing recipes fitness classes and mindfulness sessions
• Learning and development  Ongoing opportunities for continuous education through Education Days internal development conference opportunities and companywide initiatives
• Certified Family Friendly workplace 2025/26

Genea is committed to providing a workplace that is diverse equitable and inclusive. It is important to us that our hiring process is accessible and open to all we welcome applications from Indigenous Australians people with disability people from diverse cultural and linguistic backgrounds mature age workers and LGBTIQA people.

Please contact our recruitment team () if we can help with any reasonable adjustments to enable you to participate in the job application process

Remote Work :

No

Employment Type :

Full-time