Clinic Operations Coordinator

We are seeking a highly organised and proactive Clinic Operations Coordinator to join our Allied Health Clinic team. This is an exciting opportunity for an experienced operations professional to play a pivotal role in supporting the administrative financial and systems-based functions that underpin the effective delivery of clinical services and student placement programs.

Reporting to the Manager Allied Health Clinic you will work closely with clinic administration staff clinicians academics and university stakeholders to ensure the smooth and efficient operation of the clinic.

You will contribute to maintaining a sustainable and well-functioning clinical environment through process improvement systems optimisation financial administration reporting and operational support. The role also provides guidance and support to Clinic Support Officers and assists with the coordination of student placement activities.

As the Clinic Operations Coordinator you will:

• Coordinate administrative and operational processes across the Allied Health Clinic to ensure consistency efficiency and compliance.
• Manage clinic financial administration including invoicing reconciliations adjustments and support for multiple payment streams.
• Assist with debtor management activities and prepare relevant documentation.
• Investigate financial and operational discrepancies and provide reports to support informed decision-making.
• Maintain data integrity across clinic systems databases and reporting platforms.
• Identify opportunities to improve workflows reporting processes and administrative systems.
• Provide guidance and support to Clinic Support Officers and act as an escalation point for complex operational matters.
• Support the administrative coordination of student placements including onboarding scheduling compliance requirements and stakeholder communications.
• Liaise effectively with clinical staff academic units students patients and central university services.
• Contribute to audit accreditation compliance and reporting activities.
• Ensure adherence to relevant legislation university policies privacy requirements equity principles and workplace health and safety standards.

About you
You are a detail-oriented and solutions-focused professional who enjoys improving processes and supporting operational excellence. You have strong organisational skills excellent attention to detail and the ability to manage competing priorities in a fast-paced environment.

You will bring:

• An Associate Diploma qualification with at least two years relevant experience or an equivalent combination of training skills and experience.
• Demonstrated experience in administrative operational or business support roles.
• Strong financial administration and reconciliation skills.
• Experience maintaining accurate records and working with databases and reporting systems.
• Excellent communication and stakeholder engagement skills.
• Proven ability to identify issues investigate discrepancies and implement practical solutions.
• A collaborative and proactive approach with the ability to support colleagues and contribute to a positive team culture.
• High levels of professionalism integrity and customer service.
• Experience within the healthcare sector would be highly regarded particularly with knowledge of Medicare private health insurance NDIS and private billing systems.

What we can offer
This is a continuing full-time position based at the Griffith University Gold Coast. As Griffith is a multi-site University you may be required to work across other locations.

Griffith Universitys campuses are located on the lands of the Yugarabul Yuggera Jagera Turrbal Yugambeh and Kombumerri peoples.

Salary Range
The full time equivalent base salary will be HEW Level 5 range $82415 - $92456 per annum 17% superannuation. The total FTE package will be in the range $96426 - $108174 per annum.

Additional Information :

Why Griffith
As a values-led organisation at Griffith University weve worked hard to create a dynamic and strong organisational culture. We offer:

• 50% fee discount for work related post graduate Griffith degrees 
• Mix of on campus and work from home options available and a supportive work environment
• Salary packaging options and corporate health discounts

How to apply
At Griffith were committed to providing a safe and inclusive environment for all - whoever you are and wherever youre from. If you require any accommodations we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Griffith University values diversity inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander and people of all backgrounds to apply. For more information please visit our Equity Diversity and Inclusion page. Our University is committed to fostering a safe respectful and inclusive community for alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence (2025) Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information please refer to Griffiths Modern Slavery Policy.

Please submit your application online and ensure it includes the following:

• A covering letter outlining your suitability for the role (please refer to the About You section above and the position description) 
• Current curriculum vitae/resume including full contact details

Applicants must have unrestricted working rights. VISA sponsorship is not available for this position.

For further information specifically about this role please contact Giselle Rawstron Allied Health Clinic Manager at

For application and recruitment advice please contact Jinita Dhall Talent Acquisition Partner at .

Closing date: Monday 29 June 2026 at 11:59pm AEST. All applications must be submitted online. Please allow at least 1 2 weeks from the closing date to expect an application update.

Remote Work :

No

Employment Type :

Full-time