Account Executives

Enterprise Account Executive Australia & New Zealand (ANZ)

About the Role

Freshworks is seeking a high-performing net-new logo hunter to join our team as an Enterprise Account Executive based in this high-impact role you will be the spearhead for our strategic enterprise growth across the ANZ region. This position is purpose-built for a seasoned SaaS sales professional who commands a premium track record of breaking into greenfield accounts and scaling high-value enterprise relationships.

As the face of Freshworks in the region you will be responsible for identifying engaging and closing complex multi-stakeholder deals while establishing deep trusted partnerships with CIOs CTOs and senior business leaders. If you are an elite operator who excels at translating disruptive software solutionssuch as ITSM Employee Experience (EX) and Workflow Automationinto clear corporate ROI this is your next definitive career step.

1. Roles & Responsibilities (R&R)

• Strategic Territory & Revenue Ownership: Own architect and execute a comprehensive territory plan for the ANZ region to consistently exceed quarterly and annual enterprise net-new ARR targets.

• End-to-End Enterprise Cycle Management: Masterfully navigate complex enterprise sales cycles from original prospecting and cold territory development through high-stakes commercial negotiation to final legal and procurement closure.

• C-Suite & Executive Mobilization: Secure credibility as a trusted advisor with CIOs CTOs Operations Executives and line-of-business leaders mapping Freshworks capabilities directly to their overarching corporate objectives.

• Value-Engineered Business Cases: Construct compelling data-backed business cases and value propositions that clearly articulate the total cost of ownership (TCO) optimization and immediate ROI of our platform.

• Rigorous Pipeline & Forecasting Discipline: Maintain a predictable data-driven pipeline utilizing disciplined sales methodologies and structured account planning. Ensure precise revenue forecasting and clear pipeline health management in the corporate CRM.

• Cross-Functional Orchestration: Serve as the internal deal quarterback by aligning and mobilizing Solution Engineering Marketing Customer Success and Product teams to win high-value marquee enterprise logos.

• Brand Ambassadorship: Represent Freshworks as a thought leader at key customer meetings major industry events and executive roundtables across Australia and New Zealand.

2. Impact You Can Create

• Anchor the ANZ Enterprise Footprint: Your wins will directly expand Freshworks high-visibility enterprise market share transforming greenfield territories into marquee referenceable customer success stories.

• Drive Regional Business Transformation: By introducing our modern IT Service Management and Employee Experience platforms you will help leading ANZ organizations achieve breakthrough operational efficiency peak employee productivity and elevated customer satisfaction.

• Shape Global Go-To-Market (GTM) Strategy: Channel real-time localized market intelligence and competitive insights back to our product and executive leadership teams directly influencing the next generation of our global enterprise roadmap.

Qualifications :

3. Ideal Candidate Profile

• The Consultative Challenger: You dont just take orders; you challenge the status quo. You possess an elite executive presence and the business acumen required to reframe an enterprises problem statement around a strategic solution.

• The Sovereign Hunter: You have a profound bias for action and do not rely on marketing leads alone. You take deep pride in your personal prospecting engine network and ability to open closed doors independently.

• The High-Growth Navigator: You thrive inside fast-paced high-velocity SaaS environments balancing rapid execution with the strategic patience and discipline required for long-term enterprise deal construction.

• The Collaborative Quarterback: You know that winning enterprise deals requires a village. You lead internal cross-functional squads with humility clear communication and high accountability.

4. Skills

• Value-Based Selling: Exceptional ability to translate complex software architectures (ITSM ESM Cloud Transformation) into high-level business value productivity gains and clear financial ROI for non-technical executives.

• Buying Committee Navigation: Advanced skill in mapping complex organizational politics identifying economic buyers mobilizers and champions and successfully de-risking multi-stakeholder evaluation processes.

• Territory & Account Planning: Masterful capability in running a structured territory analysis identifying high-propensity accounts and building long-term sustainable pipeline coverage.

• Commercial Acumen & Negotiation: High sophistication in managing complex legal security and procurement frameworks inherent to multi-year enterprise software agreements.

5. Qualifications

• Quota-Carrying Heritage: 9 to 15 years of demonstrable success as a quota-carrying Enterprise SaaS sales professional with a verifiable history of consistently exceeding multi-million dollar ARR targets.

• Net-New Logo Specialist: A documented proven track record of securing net-new enterprise logos and driving rapid market adoption in previously unpenetrated territories.

• Domain Expertise: Prior domain experience selling into complex corporate infrastructures within one or more of the following categories:

  • IT Service Management (ITSM) / Enterprise Service Management (ESM)

  • Employee Experience (EX) / HR Tech Platforms

  • Workflow Automation & Digital Transformation Software

  • Infrastructure & Operations / Cloud Infrastructure platforms

• Geography: Deep existing network of enterprise relationships and a profound understanding of the corporate buying nuances within the Australia and New Zealand (ANZ) commercial ecosystem.

Additional Information :

At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.

Remote Work :

No

Employment Type :

Full-time