The Rank Group
حول The Rank Group
Who are Rank Group? We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming. Where are we based? Maidenhead We're in the heart of the town centre, just sat off the M4 and within walking distance of the train stations, shops and restaurants. Our Maidenhead office is better known as being our Support Hub and is home to many of our different teams including; IT, Finance, Digital, HR & Marketing. Sheffield Our Customer Solutions Hub is located on the picturesque part of town, known as Victoria Quays. Since opening in 2016, investment in the latest technology has helped this state-of-the-art customer contact centre really take shape to become the multi-award-winning centre of excellence it is today. Expansion has naturally occurred, and the hub is now home to teams within customer service, fraud & payments, VIP, customer experience and enhanced due diligence. Gibraltar Digital delivery is what our Gibraltar office is all about. Its where the Digi Ops, Product & Marketing Brand teams make it all happen as a cohesive unit; collaborating very closely with Customer Operations in the UK. The beautiful offices, set right on top of the Marina, are stunning setting for some of our best digital talent to create and execute ideas to keep our digital offering competitive in a tough market. Why would you not want to work here?! Our Values Rank is made up of enthusiastic and committed individuals, who have a desire to deliver the best experience for our customers. Service: We start with the customer. We do everything in our power to deliver special service every time Teamwork: We pull together across brands, channels and locations to perform at our very best Ambition: We challenge the way we do things and explore new ways to excite and entertain our customers and outshine the competition Responsibility: We understand our responsibility to all in our communities. We act with the highest integrity and honesty in everything we do Solutions: We act positively to get to the heart of problems quickly and find ways to solve them
424 فرصة عمل في The Rank Group
Review new and existing accounts for fraud in relation to system alerts and tickets; escalating observations as appropriate to concerned parties.Chargeback defence highlighting any observations made during this processPerform on-going due diligence review for customer card or personal المزيد...
Regional Slots Manager (scotland & The North)
As the Slots Manager you will be entrusted with the critical responsibility of delivering the Grosvenor slots strategy (GSS) and providing essential support to General Managers in maintaining an efficient slots operation. Your primary focus will be on driving slots revenue performance المزيد...
Regional Slots Manager (scotland & The North)
As the Slots Manager you will be entrusted with the critical responsibility of delivering the Grosvenor slots strategy (GSS) and providing essential support to General Managers in maintaining an efficient slots operation. Your primary focus will be on driving slots revenue performance المزيد...
As an F&B Team Leader your role is pivotal in orchestrating the seamless delivery of food and beverage services that not only meet but exceed customer expectations. Your leadership will inspire a team to uphold the highest standards of professionalism and efficiency ensuring every المزيد...
Ready to bring strategic insight and financial acumen to the front lines of operations Were looking for an exceptional Commercial Finance Business Partner to join our dynamic team. As a trusted partner to the Regional Operations Manager and General Managers youll build influentia المزيد...
Are you a natural at the tables with a flair for delivering exceptional guest experiencesWere looking for an experienced dealer to bring energy precision and professionalism to our casino floor. In this role youll run live table games with confidence and charisma ensuring fair play an المزيد...
Ready to bring strategic insight and financial acumen to the front lines of operations Were looking for an exceptional Commercial Finance Business Partner to join our dynamic team. As a trusted partner to the Regional Operations Manager and General Managers youll build influentia المزيد...
Were looking for a Poker Dealer to bring skill energy and exceptional service to our poker tables. In this role youll run live games with precision and professionalism creating an exciting and fair environment for players of all levels.Youll be the face of the gamemanaging pots readin المزيد...
As a Field Support Technician you will be responsible to support the products within the gaming operation across the region and estate to maximise the revenue and profit opportunity. This role works closely with suppliers support based teams and operations to ensure a quick response t المزيد...
As an Electronic Gaming Host your role is pivotal in creating an unforgettable experience for our customers youll be the welcoming face of our electronic gaming floor. Your enthusiasm for connecting with people will shine as you greet and attend to our guests making them feel both val المزيد...
We are looking for a Spanish speaking HVC Account Manager to join our commercial team and be a key part of supporting our platform for high value customers. You will be working in a small team dedicated to ensuring player safety is at the heart of everything we do.The role will cover المزيد...
Join the team that keeps the casino sparkling!As a Cleaner youll ensure every area from the gaming floor to guest restrooms and team spaces is spotless safe and ready for action.Youll take care of daily cleaning duties restock essentials and report any maintenance issues all while uph المزيد...
Are you a natural at the tables with a flair for delivering exceptional guest experiencesWere looking for an experienced dealer to bring energy precision and professionalism to our casino floor. In this role youll run live table games with confidence and charisma ensuring fair play an المزيد...
Join the team that keeps the casino sparkling!As a Cleaner youll ensure every area from the gaming floor to guest restrooms and team spaces is spotless safe and ready for action.Youll take care of daily cleaning duties restock essentials and report any maintenance issues all while uph المزيد...
As a Field Support Technician you will be responsible to support the products within the gaming operation across the region and estate to maximise the revenue and profit opportunity. This role works closely with suppliers support based teams and operations to ensure a quick response t المزيد...
We are looking for a technically proficient digital marketing enthusiast to join our team as a CRM Executive. In this role you will lead the implementation and execution of multi-channel marketing campaigns across Email SMS Inbox Messaging Push Notifications F المزيد...
Competitive Salary - 13.06 / hourReal contracts from 8 to 35 hours no zero-hour contracts!Paid breaksIndustry-leading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friends المزيد...
Are you a natural at the tables with a flair for delivering exceptional guest experiencesWere looking for an experienced dealer to bring energy precision and professionalism to our casino floor. In this role youll run live table games with confidence and charisma ensuring fair play an المزيد...
Reporting into the Operational Marketing Director the Head of Digital & Social Media will be accountable for defining and delivering the digital and social media strategy for Grosvenor Casinos.This position will work closely with the wider marketing team across our venues and digi المزيد...
Grosvenor Casino Didsbury M20 5PGAs a Food & Beverage host youll be at the forefront of it all making our customers feel welcome creating an atmosphere that leaves them wanting more. Youll gain the knowledge and skills to present our menus confidently & effectively provid المزيد...
