The Rank Group
حول The Rank Group
Who are Rank Group? We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming. Where are we based? Maidenhead We're in the heart of the town centre, just sat off the M4 and within walking distance of the train stations, shops and restaurants. Our Maidenhead office is better known as being our Support Hub and is home to many of our different teams including; IT, Finance, Digital, HR & Marketing. Sheffield Our Customer Solutions Hub is located on the picturesque part of town, known as Victoria Quays. Since opening in 2016, investment in the latest technology has helped this state-of-the-art customer contact centre really take shape to become the multi-award-winning centre of excellence it is today. Expansion has naturally occurred, and the hub is now home to teams within customer service, fraud & payments, VIP, customer experience and enhanced due diligence. Gibraltar Digital delivery is what our Gibraltar office is all about. Its where the Digi Ops, Product & Marketing Brand teams make it all happen as a cohesive unit; collaborating very closely with Customer Operations in the UK. The beautiful offices, set right on top of the Marina, are stunning setting for some of our best digital talent to create and execute ideas to keep our digital offering competitive in a tough market. Why would you not want to work here?! Our Values Rank is made up of enthusiastic and committed individuals, who have a desire to deliver the best experience for our customers. Service: We start with the customer. We do everything in our power to deliver special service every time Teamwork: We pull together across brands, channels and locations to perform at our very best Ambition: We challenge the way we do things and explore new ways to excite and entertain our customers and outshine the competition Responsibility: We understand our responsibility to all in our communities. We act with the highest integrity and honesty in everything we do Solutions: We act positively to get to the heart of problems quickly and find ways to solve them
428 فرصة عمل في The Rank Group
Competitive Salary - 13.06 / hourReal contracts from 8 to 35 hours no zero-hour contracts!Paid breaksIndustry-leading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friends المزيد...
Are you a natural at the tables with a flair for delivering exceptional guest experiencesWere looking for an experienced dealer to bring energy precision and professionalism to our casino floor. In this role youll run live table games with confidence and charisma ensuring fair play an المزيد...
Reporting into the Operational Marketing Director the Head of Digital & Social Media will be accountable for defining and delivering the digital and social media strategy for Grosvenor Casinos.This position will work closely with the wider marketing team across our venues and digi المزيد...
Grosvenor Casino Didsbury M20 5PGAs a Food & Beverage host youll be at the forefront of it all making our customers feel welcome creating an atmosphere that leaves them wanting more. Youll gain the knowledge and skills to present our menus confidently & effectively provid المزيد...
The Head of CRM will be the owner for the group customer relationship management and loyalty strategies working alongside our marketing directors. As the leader in omni channel gaming and entertainment you will put our customers preferences at the core of our plans and work to develop المزيد...
The Head of CRM will be the owner for the group customer relationship management and loyalty strategies working alongside our marketing directors. As the leader in omni channel gaming and entertainment you will put our customers preferences at the core of our plans and work to develop المزيد...
An exciting opportunity for a Reward Analyst who will support the Reward team and wider People team through knowledge and understanding of Reward policies and procedures. Key aspects of the role are data analytics and supporting with compensation management in Dayforce (Ranks HR syste المزيد...
An exciting opportunity for a Reward Business Partner who will support the Reward team and wider People team through knowledge and understanding of Reward policies and procedures. Key aspects of the role are data analytics and supporting with compensation management in Dayforce (Ranks المزيد...
As the Slots Manager you will be entrusted with the critical responsibility of delivering the Grosvenor slots strategy (GSS) and providing essential support to General Managers in maintaining an efficient slots operation. Your primary focus will be on driving slots revenue performance المزيد...
Are you passionate about data and performance-driven insights Join our dynamic Slots Team and help shape strategic decisions across our product portfolio.As a Performance Analyst youll work closely with Regional Slots Managers to provide the data-driven intelligence that powers our re المزيد...
Do you have experience in casinos slot machines or electronic gaming Are you analytical with a sharp commercial mindset If yes this could be your next big move.We are looking for a confident and enthusiastic Electronic Gaming Supervisor to take ownership of the electronic gaming expe المزيد...
One of the most important positions within our business you will be responsible for the upkeep and cleanliness of the casino. Its no easy ride you will need to deliver impeccable standards and take pride in your work.Providing a courteous and professional service and supporting the wi المزيد...
Ready to bring strategic insight and financial acumen to the front lines of operations Were looking for an exceptional Commercial Finance Business Partner to join our dynamic team. As a trusted partner to the Regional Operations Manager and General Managers youll build influentia المزيد...
Ready to bring strategic insight and financial acumen to the front lines of operations Were looking for an exceptional Commercial Finance Business Partner to join our dynamic team. As a trusted partner to the Regional Operations Manager and General Managers youll build influentia المزيد...
As a Gaming Supervisor youll dive headfirst into the hustle and bustle of the gaming world. Your main goal being to excite and entertain all of our customers! Youll play a pivotal role in the success of any gaming operation your primary responsibility will be to lead suppor المزيد...
Are you excellent on the bar or waiting tables Great at speaking with customersWe are looking for someone to come and join our Bar Restaurant & Waiting team giving our customers the best service and helping make the Casino a great place to be!Balanced 40-hour work week Beca المزيد...
Are you passionate about creating meaningful reward strategies that foster equity engagement and excellenceJoin our dynamic team as a Reward & Benefits Business Partner and take on a pivotal role in shaping our people experience across the group!Collaborate on designing implementi المزيد...
Are you passionate about creating meaningful reward strategies that foster equity engagement and excellenceJoin our dynamic team as a Reward Analyst and take on a pivotal role in shaping our people experience across the group!Collaborate on designing implementing and maintaining المزيد...
We are looking for a proactive and detail-oriented Service Reliability Manager to take ownership of our non-production environmentsincluding Development Staging and Performance. This role is critical to ensuring that our engineering and QA teams have stable reliable and production-rep المزيد...
Competitive Salary - 12.27 / hourReal contracts from 8 to 35 hours no zero-hour contracts!Paid breaksIndustry-leading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friends المزيد...
