Sutherland

You are also expected to:Create facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledgeFill out accurate reportsEstablish and maintain communication with clients and/or team members; understand needs resolve issues and meet compan المزيد...

Customer Service Consultants in this role get to:Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintenance. Up-selling customers to المزيد...

Customer Service Consultants in this role get to:Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintenance. Up-selling customers to المزيد...

This TM will be responsible to manage a team of 3-15 Sales Development Representatives.Responsibilities:Inbound Lead Generation: Follow-up on inbound sales inquiries to generate new sales opportunities and pipeline. Activities will include but may not be limited to the following: Pros المزيد...

Job Duties and ResponsibilitiesSutherland Global is looking for a Senior PL/SQL Developer who will help build and maintain the database technologies that enable millions of Americans to connect and converse with information and one another. You will work in a complex fast-paced and hi المزيد...

Interpret requirements and design solution that satisfy the customer needs and also satisfied the need for standardization usability and maintainability of the different Agent facing applications.Breakdown solution into components that could be assigned and tracked in pursuit of a fas المزيد...

Consultant is responsible for delivering outstanding customer experience via calls email chat or social media to users by using the right principles to resolve any issue inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly المزيد...

Consultant is responsible for delivering outstanding customer experience via calls email chat or social media to users by using the right principles to resolve any issue inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly المزيد...

Overview At Sutherland Global were redefining customer experiences through innovative technology and digital transformation. As a Software Development Manager you will lead a talented team of engineers to design develop and maintain cutting-edge microservices that power our clien المزيد...

Sutherland is seeking a motivated and passionate person to join us as an Customer Insurance Benefits Advisor . We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed المزيد...

 Respond to customer inquiries via phone chat and emailAccurately document all customer interactions and case details in the CRM systemFollow communication procedures guidelines and policies.Escalate complex or sensitive cases to the relevant internal teams while ensuring the cus المزيد...

About your next great opportunity:As a Customer Support Specialist you will play a key role in delivering an exceptional customer experience. Serving as the first point of contact youll support our customers through phone chat and email ensuring their questions are answered and their المزيد...

As a specialist you will provide exceptional customer service and act as a brand ambassador for our customer helping to deliver on their mission to serve sports fans anytime anywhere and connecting fans to the sport and games they love most. That means you will support all aspects rel المزيد...

The MOS PSE performs a wide range of duties including some or all the following:Provide L1/L2 support as required of the technical support for the NICE product and utilize engage and co-ordinate efforts with suppliers/other representatives as needed.Knowledge of NICE solutions NTR an المزيد...

We are seeking a highly motivated Technical Support Engineer to join our dynamic team. As a Technical Support Engineer you will be responsible for providing exceptional technical support to our customers resolving issues related to IoT devices and web applications. Your primary goal w المزيد...

Responsibilities:Support monitoring of service level performance at interval level against planned AHT Aux & Shrinkage and correlate with non-adherence at Consultant levelEnsures real-time call outs on performance and staffing level are made to floor supervisors for appropriate ac المزيد...

ROLE OVERVIEWDrive development of Banking Financial and Services with responsibility to identify new business opportunities lead end-to-end sales pursuit manage client relationships while collaborating with the broader organization to bring forth the best of Sutherland to meet custome المزيد...

Sutherland is seeking Developer to join our Healthcare Digital Engineering team for automation projects. This role involves delivering end-to-end automation solutions including software development testing and deployment. Candidates should have hands-on experience with Azure CI/CD ADF المزيد...

Interpret requirements and design solution that satisfy the customer needs and also satisfied the need for standardization usability and maintainability of the different Agent facing applications.Breakdown solution into components that could be assigned and tracked in pursuit of a fas المزيد...

Global Access Management Revised Job Description Knowledge on ITIL tools like Service-Now & JIRA with good understanding on Service Catalog Custom Request & automated approval workflowsMaintain SLA based support on users getting appropriate access on the required tools a المزيد...