Sutherland

Consultant is responsible for delivering outstanding customer experience via calls email chat or social media to users by using the right principles to resolve any issue inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly المزيد...

As a Trainer you will deliver and evaluate soft & technical skills training on all aspects of client training.You are also expected to:Create facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge.Fill out accurate reports.Es المزيد...

The associate will handle queries relating to products and services over live chat and emails.The associate will be responsible for timely and accurate support to customers with a strong focus on high standards for the role.Demonstrates end-to-end ownership of every interaction couple المزيد...

1) Immediate joiners required Should be available to join us in the month of July.2) Excellent verbal communication skills3) Minimum 6 months of experience in an international voice process (Tech knowledge required)4) Ability to handle real-time voice calls.Shift Timings & Off:&#x المزيد...

Job Summary: We are looking for dynamic and engaging Trainers/Facilitators to deliver effective and interactive training programs for a new (to launch) omnichannel fintech account. As a Trainer/Facilitator you will be a core driver of knowledge and skill transfer during the launc المزيد...

Consultants in this role get to: Strengthen relationships: Support for general billing inquiries. Access customer records and verify customer account information. Identify potential customer needs and recommend solutions. Place follow-up calls to customers to ensure their needs are me المزيد...

The Project Manager performs a wide range of duties including some or all the following:End-to-end management of a project or program of projects including:Stakeholder (internal and external) ManagementManage all phases of project Initiation Planning Execution Monitor and Control and المزيد...

The Content Lead / Storyteller Global Talent Brand role is an exciting opportunity to support the execution of our Employer Brand initiatives strategies and candidate experience activities that position Sutherland as an employer of choice and distinguish us in the marke المزيد...

Job summary: Carry out administrative tasks and facility maintenance tasks.Duties and Responsibilities:Administration:Client visitsEnsure logistics around client visits are carried out in a highly professional manner adhering to companys corporate vision mission and values; Coord المزيد...

Sutherland is seeking an organized and reliable person to join us as a Customer Experience Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we want to w المزيد...

The My Human Resource Support Associate is an HR representative that takes care of phone related contacts from employees across the US. Associates will work one-on-one with employees while maintaining successful partnerships with HR Business Partners Benefits Leave management and Payr المزيد...

Collection of all accounts using various collections methods outbound/inbound calls and e-mails.  Reviewing open accounts from the daily report  Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements  Provide custome المزيد...

As a specialist you will provide exceptional customer service and act as a brand ambassador for our customer helping to deliver on their mission to serve sports fans anytime anywhere and connecting fans to the sport and games they love most. That means you will support all aspects rel المزيد...

Global Access Management Revised Job Description Knowledge on ITIL tools like Service-Now & JIRA with good understanding on Service Catalog Custom Request & automated approval workflowsMaintain SLA based support on users getting appropriate access on the required tools a المزيد...

Customer Service Consultants in this role get to:Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintenance. Up-selling customers to المزيد...

We are seeking a motivated and passionate Customer Service Billing and Technical Support Associate to join us and be a part of our fun-loving and hard-working telecoms team. If you are looking to build a fulfilling career and the description above resonates with you we المزيد...

If you are a Training Manager looking for a global career do not miss this opportunity! As a Sr Training Manager you will set the path to success by overseeing new hire progression and enhancement training. You are also expected to:Key ResponsibilitiesSupervise/Observe Training Delive المزيد...

En Sutherland estamos en busqueda de un practicante para nuestra area de tecnologia tus principales responsabilidades incluyen Monitoreo de inventarios Despliegues de pisos de operaciones Instalacion de equipos y software Mantenimiento preventivo y correctivo a equiposQualifications : المزيد...

In this position you will:Receive inbound phone calls from prospects and use your proven sales skills to enroll them in one or more of the clients insurance products.Make outbound phone calls to prospects and use proven effective sales techniques to enroll them in one or more of المزيد...

Knowledge Required: Storage/SAN/NAS/Storage HardwareEnsure accuracy: The Technical Support Manager position is a service delivery manager position responsible for supervising the operations and enhancing the performance of a Technical Support Team including the areas of cust المزيد...