وظائف في المكتب الأمامي لخدمة العملاء في أملج

Security is about anticipation protection and presence. As Security Manager you will lead daily security operations uphold Fire Life & Safety (FLS) standards and ensure a safe seamless environment for our guests and colleagues all while delivering a bold service-driven approach to safety.Key Respon...

Guest Service & Transportation: Provide seamless transportation for guests between villas dining venues and resort facilities ensuring a smooth and comfortable journey.Personalized Engagement: Anticipate guest needs and offer intuitive personalized service acting as a resort storyteller by sharing i...

Raffles the Red Sea located in the beautiful coastal city of Umluj Saudi Arabia is seeking a highly skilled and professional Front Office Manager to join our luxury hospitality team. As the Front Office Manager you will be responsible for overseeing all front office operations ensuring exceptional g...

We are hiring for an Assistant Chief Concierge to support the leadership and daily operations of the Concierge department at Faena The Red Sea. This role is instrumental in delivering an intuitive personalized and Forbes-level guest journey acting as a key liaison between guests and the resort. The...

Manage daily operations of all resort beverage venues ensuring excellence in service presentation and product quality.Develop and maintain unique luxury beverage menus focused on premium non-alcoholic cocktails wellness elixirs teas coffees and artisanal beverages.Ensure seamless coordination with C...

The Bars Manager is responsible for leading and overseeing the beverages operation of all F&B venues across the resort. This role requires creativity innovation and a deep understanding of beverages creation. The ideal candidate will craft sophisticated beverage experiences that align with Fairmont...

Key ResponsibilitiesGuest Experience & Service Excellence:Provide warm anticipatory and personalized service to all guests in accordance with Raffles legendary service philosophy.Act as a trusted advisor to guests by offering expert recommendations for dining entertainment cultural experiences trans...

We are seeking a Reservations Agent to be the first point of contact for guests engaging with SLS The Red Sea. This role is responsible for handling all reservation enquiries with precision warmth and efficiency converting enquiries into confirmed bookings while delivering a guest experience that re...

 - Key Roles & Responsibilities:Guest Service & Transportation: Provide seamless transportation for guests between villas dining venues and resort facilities ensuring a smooth and comfortable journey.Personalized Engagement: Anticipate guest needs and offer intuitive personalized service acting as a...

Review and evaluate credit applications from corporate clients and event organizers.Assess the creditworthiness check of companies or individual using SIMAH (Saudi Credit Bureau) and Bayan Credit Bureau.Ensure proper documentation and approvals are in place before extending credit.Track and follow u...

Reporting to the Front Office Manager.Responds professionally and courteously to arriving departing and in-house guests with accurate and timely information and servicesResponds to inquiries regarding hotel information and guest concerns.Supervises the daily operations of the Front Office personnel...

RESERVATIONS HANDLING PROCESS INDIVIDUAL AND GROUP RESERVATION REQUESTS EFFICIENTLY AND ACCURATELY THROUGH OPERA / ACCOR SYSTEMS. RESPOND PROMPTLY TO INQUIRIES VIA PHONE EMAIL WEBSITE OR OTA PLATFORMS. UPSELL HIGHER ROOM CATEGORIES AND PROMOTE HOTEL PACKAGES TO MAXIMIZE REVENUE. ENSURE ALL BOOKINGS...

WE ARE SEEKING A HIGHLY ORGANIZED AND CUSTOMER-FOCUSED RESERVATIONS SUPERVISOR TO JOIN OUR TEAM IN RED SEA SAUDI THIS KEY ROLE YOU WILL OVERSEE THE RESERVATIONS DEPARTMENT ENSURING OPTIMAL REVENUE GENERATION AND EXCEPTIONAL GUEST EXPERIENCES. LEAD AND MANAGE THE RESERVATIONS TEAM PROVIDING GUIDANCE...

Guest Service & Transportation: Provide seamless transportation for guests between villas dining venues and resort facilities ensuring a smooth and comfortable journey.Personalized Engagement: Anticipate guest needs and offer intuitive personalized service acting as a resort storyteller by sharing i...

Key Roles & ResponsibilitiesProvide a warm sincere greeting to all guests upon arrival and departure using appropriate names and titles whenever possible.Open and close vehicle and resort doors with grace and professionalism ensuring an attentive and polished arrival experience.Coordinate seamlessly...

Key ResponsibilitiesGuest Arrival & Departure Excellence:Oversee all guest arrival departure and in-house movement experiences ensuring warmth efficiency and elegance.Ensure guests are greeted promptly and courteously with proper recognition of VIPs repeat guests and special occasions.Coordinate lug...

Key ResponsibilitiesGuest Experience & Service Excellence:Provide warm anticipatory and personalized service to all guests in accordance with Fairmont legendary service philosophy.Act as a trusted advisor to guests by offering expert recommendations for dining entertainment cultural experiences tran...

Key ResponsibilitiesOperational Supervision & Quality Assurance:Supervise daily public area housekeeping operations including lobbies lounges corridors elevators restrooms restaurants meeting rooms spa and other guest-accessible areas.Conduct regular inspections to ensure all public areas meet Raffl...

Key ResponsibilitiesGuest Arrival & Departure Excellence:Oversee all guest arrival departure and in-house movement experiences ensuring warmth efficiency and elegance.Ensure guests are greeted promptly and courteously with proper recognition of VIPs repeat guests and special occasions.Coordinate lug...

Key ResponsibilitiesGuest Arrival & Departure Experience:Provide a warm elegant and personalized welcome to all guests addressing them by name whenever possible.Perform check-in and check-out procedures efficiently while ensuring accuracy confidentiality and attention to detail.Anticipate guest need...