وظائف في المكتب الأمامي في مكة

Manage the daily operations of the reservations department.Supervise train and evaluate reservation agents to ensure high service standards.Monitor room inventory availability and booking patterns to maximize occupancy and revenue.Ensure all reservations are processed accurately and efficiently thro...

Your Mission / What you will be accountable for Support the consistent delivery of Sofitel standards and thoughtful personalised guest experiences across the hotel. Translate audit findings and guest feedback into practical improvements working closely with operational teams to strengthen service qu...

Summary of Responsibilities:Reporting to Front Office Manager responsibilities and essential job functions include but are not limited to the following: Consistently offer professional friendly and engaging serviceGreet check in and settle guest accounts while ensuring all service standards are foll...

Job DescriptionPosition Title: Revenue ManagerDepartment: Revenue ManagementReports To: Director of Revenue ManagementLocation: Mövenpick Hotel & Residence Hajar Tower MakkahHotel Brand: Mövenpick by AccorPosition SummaryThe Revenue Manager is responsible for maximizing total hotel revenue and profi...

We invite you to join the world of luxury hospitality at Makkah Clock Royal Tower A Fairmont Hotel as our new Reservations Agent.Key Responsibilities: Handle all reservation enquiries via phone email and online channels with professionalism and luxuryaligned serviceConvert enquiries into confirmed b...

Register and room all guest arrivals according to established proceduresPerform check in check out and room change procedures and ensure all data are accurately entered into the hotel systemMaintain cashier float and ensure accurate daily report of all money receivedCash hotel guests personal and as...

Lead and manage all Rooms Division departments to achieve operational excellence.Ensure exceptional guest satisfaction by maintaining high service standards and promptly resolving guest concerns.Develop and implement departmental policies procedures and service standards.Monitor occupancy room inven...

To balance and audit all Front Office postings and settlements.To verify that all departments have posted all their revenues.To verify monitor and review all hotel reports and night audit reports.To be responsible for month-end deadlines and schedules.To reply to the Credit Card Charge Backs from Ne...

Manage the day-to-day operations of all food and beverage outlets.Ensure outstanding guest satisfaction through high-quality service and prompt resolution of guest concerns.Develop and implement service standards operating procedures and quality assurance programs.Oversee restaurant bar banquet room...

Manage the daily operations of the housekeeping department including guest rooms public areas laundry and storage areas.Develop work schedules and assign duties to housekeeping staff to ensure efficient operations.Recruit train coach and evaluate housekeeping team members.Conduct regular inspections...

Develop and implement strategic sales plans to drive revenue growth and achieve the hotels sales targets.Identify and pursue new business opportunities across Hajj and Umrah markets corporate accounts travel agencies tour operators and group bookings.Build and maintain strong relationships with key...

To be an Heartist of the Hotel and Housekeeping in and outside the work place and create an atmosphere of high morale and a happy working relationship among the Heartist behave and act in an exemplary fashion embodying the brand mindsetTo act as a representative of the Management when dealing with g...

Will be knowledgeable of the whole Hotel facilities and services provided.Adhere to his/her limit of authority as outlined by management and will fully Understand the Hotel policies procedures and regulations per Fairmont standards.Deal with any guest request in a polite and efficient manner delegat...

DescriptionPOSITION SUMMARYInspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping managemen...

Oversee all daily Front Office operations including reception guest services concierge and arrival/departure experiencesEnsure smooth and efficient guest journeys aligned with luxury hospitality standardsMaintain consistent service delivery across all guest touchpointsSupport pre-opening planning sy...

We are seeking a professional service-oriented and proactive Guest One Touch Service Agent to join our team in Makkah Saudi Arabia. As the primary point of contact for guests you will provide exceptional customer service by handling all guest requests through a single point of contact ensuring promp...

We are seeking a professional organized and customer-focused Reservations Supervisor to join our team in Makkah Saudi Arabia. As a Reservations Supervisor you will oversee the day-to-day operations of the Reservations Department ensuring exceptional guest service accurate reservation management and...

We are seeking a professional and customer-focused Reservations Agent to join our team in Makkah Saudi Arabia. As a Reservations Agent you will play a crucial role in ensuring guest satisfaction by managing bookings providing information about our hotel services and maximizing revenue through effect...

We are looking for a passionate and experienced Assistant Director of Revenue ready to take their career to the next level: drive revenue growth across our iconic hotels and brands optimize pricing strategies and channel performance build best practices and work with sector-leading technology.As Ass...

Main Duties: To collect with an assigned witness all Front Office Clerks and Food & Beverage Clerks remittance envelopes from the drop-safe and to verify them against the Daily Witness Sheet. To count together with the witness cash cheques and credit card vouchers and verify them to the Front Offic...