Youssef AIT LAMINE

Youssef AIT LAMINE

Data Analyst Intern
Morocco
Dutch, Arabic, English, French

نبذة عني

Final-year Master’s student in Business Analytics with a strong interest in digital transformation, process optimization, and data-driven decision-making. Experienced in Power BI, SQL, and Excel, with exposure to data an…

الخبرة

Business Development Representative

Philip Morris International, Rabat, Morocco
Apr 2024 - Jul 2025 · 1 سنة 3 أشهر

<p>Contributed to data-driven commercial and operational decisions by analyzing customer and performance data related to acquisition, conversion, and retention.<br>
Supported KPI tracking and reporting to evaluate business performance and identify improvement opportunities.<br>
Worked closely with cross-functional teams to translate business needs into actionable insights.<br>
Developed strong skills in process understanding, structured analysis, and stakeholder communication.</p>

Business Development Representative

Philip Morris International · Rabat, Morocco
Apr 2024 - Jul 2025 · 1 سنة 2 أشهر

<p>Contributed to data-driven commercial and operational decisions by analyzing customer and performance data related to acquisition, conversion, and retention. Supported KPI tracking and reporting to evaluate business performance and identify improvement opportunities. Worked closely with cross-functional teams to translate business needs into actionable insights, while developing strong skills in process understanding, structured analysis, and stakeholder communication.</p>

Data Analytics Trainee

ALX Africa, Casablanca, Morocco
May 2023 - Dec 2023 · 7 أشهر

<p>Developed analytical and problem-solving skills to support operational and performance-related decision-making.<br>
Worked on real business cases involving data analysis to improve efficiency and understand operational trends.</p>

Data Analytics Trainee

ALX Africa · Casablanca, Morocco
May 2023 - Dec 2023 · 7 أشهر

<p>Developed analytical and problem-solving skills to support operational and performance-related decision-making. Worked on real business cases involving data analysis to improve efficiency and understand operational trends.</p>

Customer Operations Advisor (FedEx)

Concentrix, Rabat, Morocco
Jun 2023 - Oct 2023 · 4 أشهر

<p>Handled real-time logistics and delivery issues in a time-sensitive environment.<br>
Maintained calm and effective communication under pressure.<br>
Ensured customer satisfaction while respecting operational constraints and strict service-level targets.<br>
Developed strong problem-solving skills and resilience in a high-volume operational setting.</p>

Customer Operations Advisor (FedEx)

Concentrix
Jun 2023 - Oct 2023 · 3 أشهر

Handled real-time logistics and delivery issues in a time-sensitive environment while maintaining calm and effective communication under pressure. Ensured customer satisfaction while respecting operational constraints and strict service-level targets. Developed strong problem-solving skills and resilience in a high-volume operational setting.

internship

Prestige informatique, Temara, Morocco
Apr 2021 - Jun 2021 · 2 أشهر

<p>Supported internal operations by developing a tool to manage and organize financial data.<br>
Contributed to improved process efficiency and structured information flow.<br>
Gained practical experience in operational support and process optimization.</p>

Internship

Prestige informatique
Apr 2021 - Jun 2021 · 2 أشهر

Supported internal operations by developing a tool to manage and organize financial data, contributing to improved process efficiency and structured information flow. Gained practical experience in operational support and process optimization.

Network Administration Project

Higher School of Technology of Sale, sale, Morocco
Jan 2020 - Apr 2020 · 3 أشهر

<p>Designed and implemented a secure LAN with dynamic routing, VLANs, RADIUS authentication, and configured firewalls, VoIP, and wireless systems.</p>

Network Administration Project

Higher School of Technology of Sale
Jan 2020 - Apr 2020 · 3 أشهر

Designed and implemented a secure LAN with dynamic routing, VLANs, RADIUS authentication, and configured firewalls, VoIP, and wireless systems.

المهارات

بايثون (لغة برمجة) مهارات التسويق باور بي آي إدارة المشاريع والبرامج Excel Data Analysis Business Process Improvement KPI Tracking Reporting Structured Analysis Stakeholder Communication Problem-Solving Process Optimization Dynamic Routing VLANs RADIUS Authentication Firewalls VoIP Wireless Systems Network Administration
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