About Me
Final-year Master’s student in Business Analytics with a strong interest in digital transformation, process optimization, and data-driven decision-making. Experienced in Power BI, SQL, and Excel, with exposure to data an…
Final-year Master’s student in Business Analytics with a strong interest in digital transformation, process optimization, and data-driven decision-making. Experienced in Power BI, SQL, and Excel, with exposure to data analysis and business process improvement. Highly motivated to contribute to innovation, automation, and AI-driven solutions within a structured industrial environment.
Experience
Business Development Representative
<p>Contributed to data-driven commercial and operational decisions by analyzing customer and performance data related to acquisition, conversion, and retention.<br>
Supported KPI tracking and reporting to evaluate business performance and identify improvement opportunities.<br>
Worked closely with cross-functional teams to translate business needs into actionable insights.<br>
Developed strong skills in process understanding, structured analysis, and stakeholder communication.</p>
Business Development Representative
<p>Contributed to data-driven commercial and operational decisions by analyzing customer and performance data related to acquisition, conversion, and retention. Supported KPI tracking and reporting to evaluate business performance and identify improvement opportunities. Worked closely with cross-functional teams to translate business needs into actionable insights, while developing strong skills in process understanding, structured analysis, and stakeholder communication.</p>
Data Analytics Trainee
<p>Developed analytical and problem-solving skills to support operational and performance-related decision-making.<br>
Worked on real business cases involving data analysis to improve efficiency and understand operational trends.</p>
Data Analytics Trainee
<p>Developed analytical and problem-solving skills to support operational and performance-related decision-making. Worked on real business cases involving data analysis to improve efficiency and understand operational trends.</p>
Customer Operations Advisor (FedEx)
<p>Handled real-time logistics and delivery issues in a time-sensitive environment.<br>
Maintained calm and effective communication under pressure.<br>
Ensured customer satisfaction while respecting operational constraints and strict service-level targets.<br>
Developed strong problem-solving skills and resilience in a high-volume operational setting.</p>
Customer Operations Advisor (FedEx)
Handled real-time logistics and delivery issues in a time-sensitive environment while maintaining calm and effective communication under pressure. Ensured customer satisfaction while respecting operational constraints and strict service-level targets. Developed strong problem-solving skills and resilience in a high-volume operational setting.
internship
<p>Supported internal operations by developing a tool to manage and organize financial data.<br>
Contributed to improved process efficiency and structured information flow.<br>
Gained practical experience in operational support and process optimization.</p>
Internship
Supported internal operations by developing a tool to manage and organize financial data, contributing to improved process efficiency and structured information flow. Gained practical experience in operational support and process optimization.
Network Administration Project
<p>Designed and implemented a secure LAN with dynamic routing, VLANs, RADIUS authentication, and configured firewalls, VoIP, and wireless systems.</p>
Network Administration Project
Designed and implemented a secure LAN with dynamic routing, VLANs, RADIUS authentication, and configured firewalls, VoIP, and wireless systems.