Yeadul Islam

Yeadul Islam

Operations & Mis Executive
UAE
English, Hindi, Urdu, Bengali
Full-time On-site

نبذة عني

Results-driven Operations & MIS Executive with 13+ years of UAE-based experience leading housekeeping and facility operations, workforce planning, and team supervision across multi-site client environments. Skilled in bu…

الخبرة

Housekeeping Foreman

Bloom Catering Services LLC · Abu Dhabi , Abu Dhabi , United Arab Emirates (UAE)
Oct 2020 - حتى الآن · 6 سنوات 1 شهر

<p>Lead and supervise day-to-day housekeeping operations across multiple client sites, ensuring consistent service quality and full compliance with HSE standards.</p><p> Manage and mentor housekeeping teams, overseeing shift planning, task allocation, and workforce scheduling to keep productivity aligned with client SLAs.</p><p> Compile and maintain MIS reports covering attendance, productivity, and operational KPIs, giving management timely, data-driven visibility into site performance.</p><p> Coordinate directly with clients to align service delivery with contractual requirements, resolving operational issues quickly to protect service standards.</p><p> Oversee inventory and procurement planning for cleaning supplies and equipment, controlling costs and minimizing wastage across sites.</p><p> Drive process-improvement and documentation initiatives that standardize reporting procedures and strengthen day-to-day operational efficiency.</p>

Foreman

AMA Cleaning Services LLC · Dubai , Dubai , United Arab Emirates (UAE)
Jan 2012 - Sep 2020 · 8 سنوات 8 أشهر

<p>Managed daily cleaning operations across assigned locations, ensuring consistent adherence to quality, safety, and client-specific standards.</p><p> Supervised and deployed cleaning teams efficiently, balancing workforce allocation against fluctuating client demand and shift requirements.</p><p> Compiled operational and productivity reports for management review, supporting informed workforce and resource-planning decisions.</p><p> Maintained accurate attendance and performance records, providing a reliable data foundation for workforce planning.</p><p> Acted as the primary point of contact for client service requirements and feedback, contributing to long-term client retention.</p><p> Enforced safety compliance and quality-control protocols across all shifts, helping reduce incidents and service-related complaints.</p>

المهارات

Operations Management MIS & Business Reporting KPI Reporting & Dashboards Workforce Planning Advanced Excel Power Query Power BI Data Visualization SQL Python Facility & Housekeeping Operations Team Leadership Supervision Microsoft 365 Google Workspace Process Improvement HSE Compliance Client Relationship Coordination Data Analysis Data Cleaning HTML AI Productivity Tools Report Documentation Dashboard Development
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