AI Experts

Yeadul Islam

Operations & Mis Executive

UAE

English, Hindi, Urdu, Bengali

Full-time On-site

About Me

Results-driven Operations & MIS Executive with 13+ years of UAE-based experience leading housekeeping and facility operations, workforce planning, and team supervision across multi-site client environments. Skilled in bu…

Experience

Housekeeping Foreman

Bloom Catering Services LLC · Abu Dhabi , Abu Dhabi , United Arab Emirates (UAE)

Oct 2020 - Present · 6 years 1 month

Lead and supervise day-to-day housekeeping operations across multiple client sites, ensuring consistent service quality and full compliance with HSE standards. Manage and mentor housekeeping teams, overseeing shift planning, task allocation, and workforce scheduling to keep productivity aligned with client SLAs. Compile and maintain MIS reports covering attendance, productivity, and operational KPIs, giving management timely, data-driven visibility into site performance. Coordinate directly with clients to align service delivery with contractual requirements, resolving operational issues quickly to protect service standards. Oversee inventory and procurement planning for cleaning supplies and equipment, controlling costs and minimizing wastage across sites. Drive process-improvement and documentation initiatives that standardize reporting procedures and strengthen day-to-day operational efficiency.

Foreman

AMA Cleaning Services LLC · Dubai , Dubai , United Arab Emirates (UAE)

Jan 2012 - Sep 2020 · 8 years 8 months

Managed daily cleaning operations across assigned locations, ensuring consistent adherence to quality, safety, and client-specific standards. Supervised and deployed cleaning teams efficiently, balancing workforce allocation against fluctuating client demand and shift requirements. Compiled operational and productivity reports for management review, supporting informed workforce and resource-planning decisions. Maintained accurate attendance and performance records, providing a reliable data foundation for workforce planning. Acted as the primary point of contact for client service requirements and feedback, contributing to long-term client retention. Enforced safety compliance and quality-control protocols across all shifts, helping reduce incidents and service-related complaints.

Skills

Operations Management MIS & Business Reporting KPI Reporting & Dashboards Workforce Planning Advanced Excel Power Query Power BI Data Visualization SQL Python Facility & Housekeeping Operations Team Leadership Supervision Microsoft 365 Google Workspace Process Improvement HSE Compliance Client Relationship Coordination Data Analysis Data Cleaning HTML AI Productivity Tools Report Documentation Dashboard Development

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