IT Support Engineer with 2+ years of experience providing L1/L2 technical support for desktops, laptops, peripherals, and applications. Strong knowledge of Windows OS, hardware troubleshooting, and networking basics (LAN…
IT Support Engineer with 2+ years of experience providing L1/L2 technical support for desktops, laptops, peripherals, and applications. Strong knowledge of Windows OS, hardware troubleshooting, and networking basics (LAN/Wi-Fi). Experienced in ticket handling, system maintenance, and end-user support with strong problem-solving skills.
Provided L1/L2 IT support for desktops, laptops, printers, scanners, and peripherals, Installed, configured, and troubleshot Windows OS, software, and hardware issues, Monitored system/server performance and coordinated service tickets, Assisted users with basic LAN, Wi-Fi, and connectivity issues, Maintained IT asset inventory and documentation
Provided L1/L2 IT support for desktops, laptops, printers, scanners, and peripherals
Installed, configured, and troubleshot Windows OS, software, and hardware issues
Monitored system/server performance and coordinated service tickets
Assisted users with basic LAN, Wi-Fi, and connectivity issues
Maintained IT asset inventory and documentation
Provided technical support onsite at customer locations for commissioning new systems or resolving operational issues with existing systems, Troubleshoot electrical control circuits with the use of multi-meters, IC tester and other diagnostic tools
Provided technical support onsite at customer locations for commissioning new systems or resolving operational issues with existing systems
Troubleshoot electrical control circuits with the use of multi-meters, IC tester and other diagnostic tools
نظام التوظيف التشغيلي المعتمد على الذكاء الاصطناعي أولاً، الذي يوحّد ويؤتمت دورة التوظيف بالكامل للمؤسسات الحديثة حول العالم.
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