Mohammed Alharbi

Mohammed Alharbi

Innovative Computer Science Graduate | Python Data Analyst | Unreal Engine Game Developer | Passionate about Tech Inn...
Saudi Arabia
Arabic, English

نبذة عني

A fresh graduate from Taif University with a GPA of 3.91 out of 4 in Computer Science. Proficient in Python programming
language, with a focus on data analysis using libraries such as NumPy and Pandas.
Additionally, Ex…

الخبرة

Support Engineer

Saudi Authority for Data and Artificial Intelligence
Jun 2022 - Aug 2022 · 2 أشهر

Provided timely and effective technical support to clients via email, and ticketing system, resolving an average of 15 tickets per day
Diagnosed and troubleshooted software issues for a diverse range of clients, ensuring minimal downtime and maximum customer satisfaction.
Ensured the company's system was consistently up to date minimizing security risks and optimizing performance.
Mainly Worked on the NAFATH Unified National Platform
Generated SSL certificates for various services, applications, servers, and service providers to ensure secure data transmission.
Reviewed Certificate Signing Request files to validate authenticity and adherence to security standards.

Support Engineer

Saudi Authority for Data and Artificial Intelligence
Jun 2022 - Aug 2022 · 2 أشهر

Provided timely and effective technical support to clients via email, and ticketing system, resolving an average of 15 tickets per day
Diagnosed and troubleshooted software issues for a diverse range of clients, ensuring minimal downtime and maximum customer satisfaction.
Ensured the company's system was consistently up to date minimizing security risks and optimizing performance.
Mainly Worked on the NAFATH Unified National Platform
Generated SSL certificates for various services, applications, servers, and service providers to ensure secure data transmission.
Reviewed Certificate Signing Request files to validate authenticity and adherence to security standards.

Support Engineer

Saudi Authority for Data and Artificial Intelligence
Jun 2022 - Aug 2022 · 2 أشهر

Provided timely and effective technical support to clients via email, and ticketing system, resolving an average of 15 tickets per day
Diagnosed and troubleshooted software issues for a diverse range of clients, ensuring minimal downtime and maximum customer satisfaction.
Ensured the company's system was consistently up to date minimizing security risks and optimizing performance.
Mainly Worked on the NAFATH Unified National Platform
Generated SSL certificates for various services, applications, servers, and service providers to ensure secure data transmission.
Reviewed Certificate Signing Request files to validate authenticity and adherence to security standards.

Support Engineer

Saudi Authority for Data and Artificial Intelligence
Jun 2022 - Aug 2022 · 2 أشهر

Provided timely and effective technical support to clients via email, and ticketing system, resolving an average of 15 tickets per day
Diagnosed and troubleshooted software issues for a diverse range of clients, ensuring minimal downtime and maximum customer satisfaction.
Ensured the company's system was consistently up to date minimizing security risks and optimizing performance.
Mainly Worked on the NAFATH Unified National Platform
Generated SSL certificates for various services, applications, servers, and service providers to ensure secure data transmission.
Reviewed Certificate Signing Request files to validate authenticity and adherence to security standards.

Support Engineer

Saudi Authority for Data and Artificial Intelligence
Jun 2022 - Aug 2022 · 2 أشهر

Provided timely and effective technical support to clients via email, and ticketing system, resolving an average of 15 tickets per day
Diagnosed and troubleshooted software issues for a diverse range of clients, ensuring minimal downtime and maximum customer satisfaction.
Ensured the company's system was consistently up to date minimizing security risks and optimizing performance.
Mainly Worked on the NAFATH Unified National Platform
Generated SSL certificates for various services, applications, servers, and service providers to ensure secure data transmission.
Reviewed Certificate Signing Request files to validate authenticity and adherence to security standards.

Support Engineer - Operational Team

Saudi Authority for Data and Artificial intelligence - (SDAIA), Riyadh, Saudi Arabia
Jun 2022 - Aug 2022 · 2 أشهر

Provided timely and effective technical support to clients via email and ticketing system, resolving an average of 15 tickets per day
Diagnosed and troubleshooted software issues for a diverse range of clients, ensuring minimal downtime and maximum customer satisfaction
Ensured the company's system was consistently up to date minimizing security risks and optimizing performance
Mainly worked on the NAFATH Unified National Platform
Generated SSL certificates for various services, applications, servers, and service providers to ensure secure data transmission
Reviewed Certificate Signing Request files to validate authenticity and adherence to security standards

المهارات

تقييم البيانات علم البيانات Python NumPy Pandas C++ Unreal Engine Natural Language Processing Machine Learning SQL Git Command line Data Cleaning Joins Aggregations Subqueries Data Visualization Matplotlib Scikit-Learn Text Mining Social Network Analysis Applied Plotting Charting & Data Representation in Python BluePrints AI systems implementation Niagara Optimization techniques Post-processing Maya Unity
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