About Me
A fresh graduate from Taif University with a GPA of 3.91 out of 4 in Computer Science. Proficient in Python programming
language, with a focus on data analysis using libraries such as NumPy and Pandas.
Additionally, Ex…
A fresh graduate from Taif University with a GPA of 3.91 out of 4 in Computer Science. Proficient in Python programming
language, with a focus on data analysis using libraries such as NumPy and Pandas.
Additionally, Experienced in Unreal Engine game development, crafting immersive experiences, and leveraging C++ skills.
Passionate about tech innovation, eager to develop my skills and achieve the organization's goals and strategies.
Experience
Support Engineer
Provided timely and effective technical support to clients via email, and ticketing system, resolving an average of 15 tickets per day
Diagnosed and troubleshooted software issues for a diverse range of clients, ensuring minimal downtime and maximum customer satisfaction.
Ensured the company's system was consistently up to date minimizing security risks and optimizing performance.
Mainly Worked on the NAFATH Unified National Platform
Generated SSL certificates for various services, applications, servers, and service providers to ensure secure data transmission.
Reviewed Certificate Signing Request files to validate authenticity and adherence to security standards.
Support Engineer
Provided timely and effective technical support to clients via email, and ticketing system, resolving an average of 15 tickets per day
Diagnosed and troubleshooted software issues for a diverse range of clients, ensuring minimal downtime and maximum customer satisfaction.
Ensured the company's system was consistently up to date minimizing security risks and optimizing performance.
Mainly Worked on the NAFATH Unified National Platform
Generated SSL certificates for various services, applications, servers, and service providers to ensure secure data transmission.
Reviewed Certificate Signing Request files to validate authenticity and adherence to security standards.
Support Engineer
Provided timely and effective technical support to clients via email, and ticketing system, resolving an average of 15 tickets per day
Diagnosed and troubleshooted software issues for a diverse range of clients, ensuring minimal downtime and maximum customer satisfaction.
Ensured the company's system was consistently up to date minimizing security risks and optimizing performance.
Mainly Worked on the NAFATH Unified National Platform
Generated SSL certificates for various services, applications, servers, and service providers to ensure secure data transmission.
Reviewed Certificate Signing Request files to validate authenticity and adherence to security standards.
Support Engineer
Provided timely and effective technical support to clients via email, and ticketing system, resolving an average of 15 tickets per day
Diagnosed and troubleshooted software issues for a diverse range of clients, ensuring minimal downtime and maximum customer satisfaction.
Ensured the company's system was consistently up to date minimizing security risks and optimizing performance.
Mainly Worked on the NAFATH Unified National Platform
Generated SSL certificates for various services, applications, servers, and service providers to ensure secure data transmission.
Reviewed Certificate Signing Request files to validate authenticity and adherence to security standards.
Support Engineer
Provided timely and effective technical support to clients via email, and ticketing system, resolving an average of 15 tickets per day
Diagnosed and troubleshooted software issues for a diverse range of clients, ensuring minimal downtime and maximum customer satisfaction.
Ensured the company's system was consistently up to date minimizing security risks and optimizing performance.
Mainly Worked on the NAFATH Unified National Platform
Generated SSL certificates for various services, applications, servers, and service providers to ensure secure data transmission.
Reviewed Certificate Signing Request files to validate authenticity and adherence to security standards.
Support Engineer - Operational Team
Provided timely and effective technical support to clients via email and ticketing system, resolving an average of 15 tickets per day
Diagnosed and troubleshooted software issues for a diverse range of clients, ensuring minimal downtime and maximum customer satisfaction
Ensured the company's system was consistently up to date minimizing security risks and optimizing performance
Mainly worked on the NAFATH Unified National Platform
Generated SSL certificates for various services, applications, servers, and service providers to ensure secure data transmission
Reviewed Certificate Signing Request files to validate authenticity and adherence to security standards