Michael

Michael

Professional Scrum Master | Agile Coach | IT Project Manager
Germany
English, German

نبذة عني

Hi There! I’m an Agile enthusiast with a proven track record as a Senior Scrum Master and Agile Coach. I possess a deep understand-
ing of Agile methodologies, including SAFe, Scrum, XP, TDD, and Kanban, with a focus on …

الخبرة

Sr. Scrum Master

Fidelity Information Services (FIS Global), India
Jan 2016 - Jan 2023 · 7 سنوات

Spearheaded a diverse hybrid/virtual team of over 25+ members (2 Scrum Teams & 1 Kanban Team).
Coached teams in self-organization and cross-functionality.
Supported teams in achieving their Program Increment (PI) goals through effective facilitation of daily stand-ups, sprint planning, reviews, and retrospectives.
Catalyzed continuous innovation and automation of payment products and services, resulting in a 25% increase in productivity, a 15% reduction in process time and a 30% improvement in customer satisfaction.
Led Agile/SAFe transformation and adoption for select verticals, achieving high Customer Satisfaction (CSAT) scores of 95%.
Played a key role in facilitating Program Increment (PI) Planning sessions alongside RTEs and Scrum teams.
Defined objectives, identified dependencies, mitigated risks, and tracked PI progress to ensure smooth project releases.
Coached, mentored and conducted periodic workshops, Communities of practice (COPs) & brownbag sessions on Agile/ SAFe and Lean best practices.
Enhanced team dynamics, performance, and self-organization by 40%.

Sr. IT Project Manager

Gartner, India
Jan 2014 - Jan 2015 · 1 سنة

Orchestrated the launch of mission-critical IT projects, pivotal for successful Web and CMS implementations.
Drove a 25% increase in product success metrics.
Managed multiple customer accounts.
Provided Pre-Sales support.
Contributed to a 20% increase in client acquisition.
Facilitated incremental product releases through cross-functional collaboration, processes, and performance.
Led the successful migration of legacy systems to modern platforms.
Improved system performance by 40% and enhanced user experience by 35%.

Sr. Project Manager

LionBridge Pvt Ltd, India
Jan 2012 - Jan 2014 · 2 سنوات

Managed a variety of portfolios including Web Development, localization of products and Technical publishing.
Supervised a 40+ member team of technical authors for the publishing of complex technical content related to Aeronautics (Boeing, Rolls-Royce and Airbus).
Ensured quality and adherence to project timelines.

delivery Manager

ElementK, India
Jan 2011 - Jan 2012 · 1 سنة

Led a team of 25+ members, including Instructional Designers, Graphic Designers, QA, and Web Developers.
Produced a wide range of eLearning courses (Web Based content and Instructed Led Trainings).

associate Project Manager

Lionbridge Pvt Ltd, India
Jan 2006 - Jan 2011 · 5 سنوات

adVERTISER PUBLICIST

ITG Pvt Ltd, Kuwait
Jan 2004 - Jan 2005 · 1 سنة

UI/UX dEVELOPER

SIFY Technologies, India
Jan 2001 - Jan 2003 · 2 سنوات

المهارات

تقني منهجية أجايل تحليل البيانات تنظيم المشروع تطوير Scrum إدارة المشاريع والبرامج Project/Program Development Servant Leadership Cross-Functional Leadership Product/Business & IT Alignment Value Delivery Release Management Metrics and Reporting Process Optimization Risk and Dependency Tracking Coaching and Mentoring Lean-Agile Practices Stakeholder Engagement MS Project MIRO JIRA Rally Asana Slack Trello Confluence SharePoint Microsoft Office Suite HTML CSS3 C++ Python SQL Power BI Tableau Advanced Excel Google Analytics Data Visualization Agile Scrum Kanban SAFe Waterfall Test Driven Development TDD Design Thinking Lean
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