نبذة عني
Bilingual (English and French)
Seven (07) years of professional experience
الخبرة
Information and Communication Technology Application Support Technician
• Responsible for planning, coordinating and directing activities related to computing systems.
• Management of a fleet of computers
• Propose and implement IT equipment solutions.
• IT center restructuration related to material changes
• Setting up the company's LAN networks and updating internet and customer applications
Video Surveillance Service
• Identify significant events on screen
• Search for information from saved images
• Manage image traceability and archiving
• Collect and analyse information from observatories
• Participate in the coordination of surveillance and response plans
• Report faults to the appropriate contact persons
• Alert managers to procedural malfunctions
• Ensure that instructions are taken into account and passed on between agents and to managers
• Organize the technical and human resources to ensure the continuity of the video surveillance service
Sales Administration (Sales/marketing data analyst), Supervisor in charge of loyalty and business priorities, and IT systems administrator
Collecting, processing, managing, analysing and exploitation of marketing data
Direct and online sales follow-up
Data processing
Analysis of variances on sales forecast
Editing analysis reports
Monitoring subscription renewal
Monitoring customer loyalty
Monitoring business priorities
Responsible for planning, coordinating and directing activities related to computing systems
Computer system, Video Surveillance Installer and network technician
Management of a fleet of 14 computers
Propose and implement IT equipment solutions
IT center restructuration related to material changes
Setting up the company's LAN networks and updating internet and customer applications
Academic internship at the Infrastructure Department/ Division Système Informatique (DSI)
Crimping of cables
Configuration of computers on the LAN (Local Area Network)
Installations and settings of software and applications
Monitoring of computers and servers