About Me
Bilingual (English and French)
Seven (07) years of professional experience
Experience
Information and Communication Technology Application Support Technician
• Responsible for planning, coordinating and directing activities related to computing systems.
• Management of a fleet of computers
• Propose and implement IT equipment solutions.
• IT center restructuration related to material changes
• Setting up the company's LAN networks and updating internet and customer applications
Video Surveillance Service
• Identify significant events on screen
• Search for information from saved images
• Manage image traceability and archiving
• Collect and analyse information from observatories
• Participate in the coordination of surveillance and response plans
• Report faults to the appropriate contact persons
• Alert managers to procedural malfunctions
• Ensure that instructions are taken into account and passed on between agents and to managers
• Organize the technical and human resources to ensure the continuity of the video surveillance service
Sales Administration (Sales/marketing data analyst), Supervisor in charge of loyalty and business priorities, and IT systems administrator
<p>Collecting, processing, managing, analysing and exploitation of marketing data<br>
Direct and online sales follow-up<br>
Data processing<br>
Analysis of variances on sales forecast<br>
Editing analysis reports<br>
Monitoring subscription renewal<br>
Monitoring customer loyalty<br>
Monitoring business priorities<br>
Responsible for planning, coordinating and directing activities related to computing systems</p>
Computer system, Video Surveillance Installer and network technician
<p>Management of a fleet of 14 computers<br>
Propose and implement IT equipment solutions<br>
IT center restructuration related to material changes<br>
Setting up the company's LAN networks and updating internet and customer applications</p>
Academic internship at the Infrastructure Department/ Division Système Informatique (DSI)
<p>Crimping of cables<br>
Configuration of computers on the LAN (Local Area Network)<br>
Installations and settings of software and applications<br>
Monitoring of computers and servers</p>