Thisuri Wickramage

Thisuri Wickramage

Housekeeping
Dubai , Dubai , United Arab Emirates (UAE)
Sinhala (Sri Lankan), English

نبذة عني

Dedicated housekeeping

professional with 9 years of

experience at Holiday Inn & Suites

Dubai Festival City, showcasing

exceptional attention to detail and

commitment to guest satisfaction.

Possessing solid IT skill…

الخبرة

HOUSEKEEPING

HOLIDAY INN & SUITES DUBAI FESTIVAL CITY | DUBAI
حتى الآن

Clean and sanitize all rooms, including bathrooms and kitchens, to maintain hygiene standards.
Vacuum carpets, mop floors, and dust surfaces regularly for a spotless environment.
Wash, fold, and organize laundry and linens efficiently and promptly.
Arrange guest belongings neatly and ensure personal spaces are tidy and welcoming.
Replace bed linens, towels, and toiletries to ensure fresh supplies are available.
Report any maintenance issues or damages to management promptly.

WAITRESS

ARAB CHAI RESTAURANT | DUBAI
Nov 2022 - Dec 2024 · 2 سنوات 1 شهر

Greet customers warmly and provide menu recommendations with enthusiasm.
Take accurate food and beverage orders using POS systems.
Serve food and drinks promptly while maintaining high service standards.
Ensure tables are clean and properly set before guest seating.
Handle customer queries and resolve complaints professionally and efficiently.
Monitor and refill beverages to maintain customer satisfaction.

ROOM SERVICE

HOLIDAY INN & SUITES DUBAI FESTIVAL CITY | DUBAI
Jan 2020 - Sep 2022 · 2 سنوات 8 أشهر

Greeting guests warmly and professionally upon arrival
Taking and accurately recording guest room service orders
Delivering food and beverages promptly and efficiently
Ensuring room service areas are clean and organized
Handling guest requests and resolving issues politely
Checking the quality and presentation of delivered items

SALES

UNITED CART MOBILE ACCESSORIES
Dec 2017 - Dec 2019 · 2 سنوات

Identify potential clients through research and networking to expand the sales pipeline.
Conduct client meetings to understand needs and present tailored product solutions.
Generate sales leads through cold calls, emails, and social media outreach.
Negotiate deals and close sales to meet or exceed monthly targets.
Maintain detailed records of client interactions and sales activities in CRM software.
Follow up with clients post-sale to ensure satisfaction and generate repeat business.

المهارات

IT skills POS systems CRM software
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