Thisuri Wickramage

Thisuri Wickramage

Housekeeping
Dubai , Dubai , United Arab Emirates (UAE)
Sinhala (Sri Lankan), English

About Me

Dedicated housekeeping

professional with 9 years of

experience at Holiday Inn & Suites

Dubai Festival City, showcasing

exceptional attention to detail and

commitment to guest satisfaction.

Possessing solid IT skill…

Experience

HOUSEKEEPING

HOLIDAY INN & SUITES DUBAI FESTIVAL CITY | DUBAI
Present

<p>Clean and sanitize all rooms, including bathrooms and kitchens, to maintain hygiene standards.<br>
Vacuum carpets, mop floors, and dust surfaces regularly for a spotless environment.<br>
Wash, fold, and organize laundry and linens efficiently and promptly.<br>
Arrange guest belongings neatly and ensure personal spaces are tidy and welcoming.<br>
Replace bed linens, towels, and toiletries to ensure fresh supplies are available.<br>
Report any maintenance issues or damages to management promptly.</p>

WAITRESS

ARAB CHAI RESTAURANT | DUBAI
Nov 2022 - Dec 2024 · 2 years 1 month

<p>Greet customers warmly and provide menu recommendations with enthusiasm.<br>
Take accurate food and beverage orders using POS systems.<br>
Serve food and drinks promptly while maintaining high service standards.<br>
Ensure tables are clean and properly set before guest seating.<br>
Handle customer queries and resolve complaints professionally and efficiently.<br>
Monitor and refill beverages to maintain customer satisfaction.</p>

ROOM SERVICE

HOLIDAY INN & SUITES DUBAI FESTIVAL CITY | DUBAI
Jan 2020 - Sep 2022 · 2 years 8 months

<p>Greeting guests warmly and professionally upon arrival<br>
Taking and accurately recording guest room service orders<br>
Delivering food and beverages promptly and efficiently<br>
Ensuring room service areas are clean and organized<br>
Handling guest requests and resolving issues politely<br>
Checking the quality and presentation of delivered items</p>

SALES

UNITED CART MOBILE ACCESSORIES
Dec 2017 - Dec 2019 · 2 years

<p>Identify potential clients through research and networking to expand the sales pipeline.<br>
Conduct client meetings to understand needs and present tailored product solutions.<br>
Generate sales leads through cold calls, emails, and social media outreach.<br>
Negotiate deals and close sales to meet or exceed monthly targets.<br>
Maintain detailed records of client interactions and sales activities in CRM software.<br>
Follow up with clients post-sale to ensure satisfaction and generate repeat business.</p>

Skills

IT skills POS systems CRM software
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