gurpreet kaur

<p>Provided Data Science services, including data cleansing and analytics, to extract valuable insights from raw data.<br>
Participated in the complete software development life cycle, from requirements gathering to deployment.<br>
Conducted comprehensive data analysis, capturing, and assessing business requirements for informed decision-making.<br>
Developed dynamic data visuals, dashboards, and custom reports using tools such as Power BI.<br>
Collaborated with cross-functional teams to design, implement, and maintain software solutions.<br>
Wrote efficient, testable, and scalable code, following best practices and design patterns.<br>
Coordinated the migration project from TIBCO MFT to IBM Sterling, leading a team of professionals to ensure a smooth transition.<br>
Collaborated with stakeholders to gather requirements, created project timelines, and managed project resources effectively.<br>
Conducted thorough risk assessments and implemented mitigation strategies, resulting in a 15% reduction in potential project delays.<br>
Oversaw testing processes, ensuring compatibility and functionality between existing systems and the new IBM Sterling solution.<br>
Provided training sessions for end-users, fostering a smooth adoption process, and minimizing disruptions during the migration.</p>

• Conducted comprehensive data analysis, capturing, and assessing business requirements for informed decision-making.
• Developed dynamic data visuals, dashboards, and custom reports using tools such as Power BI.
• Provided Data Science services, including data cleansing and analytics, to extract valuable insights from raw data.
• Participated in the complete software development life cycle, from requirements gathering to deployment.
• Collaborated with cross-functional teams to design, implement, and maintain software solutions.
• Wrote efficient, testable, and scalable code, following best practices and design patterns.

<p>Experience installing, configuring, or supporting business applications.<br>
Ability to analyze, troubleshoot and resolve production incidents raised by Application users to ensure closure with SLA.<br>
Strong communication and Interpersonal skills to provide status updates to business and IT management.<br>
Facilitated communication and collaboration between BMO Bank and Bank of the West teams to streamline the integration process.<br>
Coordinated regular meetings and status updates to keep all stakeholders informed and aligned with project goals.<br>
Utilized SharePoint as a central hub for project documentation, task tracking, and collaboration.<br>
Developed and maintained SharePoint sites to enhance team efficiency and accessibility.<br>
Employed Excel for detailed task tracking, progress monitoring, and issue resolution.<br>
Regularly updated and shared project dashboards for real-time visibility.<br>
Implemented Power BI for comprehensive data analysis, providing insights into project progress and potential areas for improvement.<br>
Developed custom reports and data visuals to present key performance indicators, ensuring stakeholders had accurate and actionable information.<br>
Applied strong organizational and follow-up skills to chase individuals for timely completion of assigned tasks.<br>
Documented key project milestones, decisions, and risks to create a comprehensive project history for future reference.<br>
Generated regular status reports for project stakeholders, highlighting achievements, challenges, and next steps.</p>

<p>Investigating and diagnosing technical problems reported by users or customers in a fast-paced and fast-growing environment with modern infrastructure.<br>
Identifying the root cause of issues and providing solutions to resolve them.<br>
Interacting with users or customers to understand their technical issues and providing prompt and helpful assistance.<br>
Answering questions, providing step-by-step guidance, or explaining complex technical concepts in a user-friendly manner.<br>
Utilizing networking principles and tools to diagnose and troubleshoot network issues reported by users.<br>
Analyzing network connectivity problems, identifying network bottlenecks, and resolving issues related to protocols and IP addressing.<br>
Reviewing the latest alerts to determine relevancy and urgency and creating new trouble tickets for an alert that signals an incident.<br>
Providing technical assistance remotely using various communication tools such as phone, email, chat, or remote desktop software.<br>
Guiding users through troubleshooting steps and resolving issues without being physically present.</p>

<p>Ensured information security compliance with federal regulation and industry standards.<br>
Assisted team in penetration test reconciliation and remediation process.<br>
Learned about regulatory requirements and IT general controls.<br>
Communicated risk and vulnerabilities to key stakeholders to initiate and drive risk remediation.<br>
Communicated with system owners and assisted to ensure completeness of DCJ and CKA inventory.<br>
Performed IT and third-party vendors risk assessments.<br>
Participated in documenting penetration test remediation process.<br>
Participated in ITGC assessment, gap follow-ups and maintained risk register.</p>