IT Professional with +6 years of experience working closely with business stakeholders to comprehend information needs and establish project deliverables. +2 years working as a Data Analyst supporting business operations…
IT Professional with +6 years of experience working closely with business stakeholders to comprehend information needs and establish project deliverables. +2 years working as a Data Analyst supporting business operations through Data-Driven insights. +4 years translating business requirements into needs. Proficient in Excel, PowerQuery, PowerBI, Linux/Windows, and Python. Skilled in SQL, Tableau, Snowflake, Looker, Data Analysis, MS Power Automation, Jira, Confluence, AWS, and Git. Proactive, self-motivated, and analytical, capable of working both independently and collaboratively within a team. Experience in Agile Scrum/Kanban development environments, with experience engaging directly with customers.
<p>Supported the Business Team in conducting comprehensive data analysis across various Lenovo repair centers, focusing on Lenovo computer maintenance data.<br>
Uncovered valuable maintenance trends.<br>
Identified recurring patterns.<br>
Led to more efficient budget allocation in business operations, particularly in the warranty department.<br>
Collaborated with diverse stakeholders, including Repair Centers, Depots, Vendors, and Factories, to gain insights into data management processes.<br>
Integrated multiple data sources and conducted data cleaning.<br>
Established protocols for collecting and storing new data patterns into just one Database.<br>
Created and managed dashboards and reports using Excel, PowerQuery, Looker and PowerBI.<br>
Developed and maintained data pipelines for efficient data extraction, transformation, and loading (ETL) processes.</p>
<p>Helped establish operational processes and create monthly reports for senior management.<br>
Promoted data-driven decision-making.<br>
Implemented automation solutions using Python/Selenium and MS Power Automation.<br>
Improved reporting efficiency.<br>
Supported the PMO Manager in project planning and tracking.<br>
Ensured projects met deadlines and stayed within budget.<br>
Enhanced time management and resource allocation.<br>
Established data collection processes.<br>
Extracted data from various sources (Excel, SQL, ServiceNow, and SAP).<br>
Assisted the development of SLAs, KPIs, and aided project cost accounting (EAC, ETC, Forecasts).<br>
Automated reporting with Python, Excel, SQL, MS Power Automation, and AWS.<br>
Maintained interactive dashboards and reports in Tableau and PowerBI.</p>
نظام التوظيف التشغيلي المعتمد على الذكاء الاصطناعي أولاً، الذي يوحّد ويؤتمت دورة التوظيف بالكامل للمؤسسات الحديثة حول العالم.
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