نبذة عني
I am a cheerful and self-motivated individual with a strong team-oriented mindset. I thrive in challenging tasks assigned by team leaders, demonstrating reliability and commitment. Over the past few years, I have gained …
I am a cheerful and self-motivated individual with a strong team-oriented mindset. I thrive in challenging tasks assigned by team leaders, demonstrating reliability and commitment. Over the past few years, I have gained valuable experience across diverse industries, including Crew training. and customer service, where I showcased my ability to take charge and effectively manage. operations, consistently enhancing customer satisfaction. Additionally, I have developed. proficiency in Adobe Illustrator and Microsoft Office, specifically in Microsoft, Excel and PowerPoint.
الخبرة
Data Analyst
input data
maintaining the intercity of of client data secured
update clients documents
Answering Phone calls
Dealing with complaints
Organising meetings
Coming up with new strategies to help the company evolve
Night Agent Auditor
Processed all guest's check-ins and reservations
Providing a smooth arrival and registration process
Handled payments from guests accurately and efficiently
Answered guest calls
Recorded guest messages
Addressed guest concerns
Handling confidential and sensitive information
Collaboration with the HKS (House Keeping Staff) to track inspected rooms for guest occupancy
Sent invoices to guests
Providing a comprehensive breakdown of charges and payments
Admin Assistant
Received incoming calls
Handled customer inquiries
Providing prompt and helpful assistance to customers
Handled data input
Handled file opening
Maintaining the integrity of records and relevant information
Handling invoices
Ensuring timely and accurate processing of financial transactions
Managing the email inbox
Responding to emails in a professional and timely manner
Addressing client concerns or requests
Manager Assistant
Dealt with guest check-ins
Dealt with guest check-outs
Dealt with reservations with efficiency
Warmly welcoming guests upon arrival
Promptly responded to incoming phone calls
Providing excellent customer service
Tactfully relocated guests' rooms
Giving valid reasons for the change
Prioritizing the safety of all customers data
Responding to emails
Handling high balances
Handling traces
Handling printing downtime
Handling fire walks
Manager Assistant
Updating and ordering products
Ensuring a well-stocked and visually appealing store
Conducting waste counts
Tracking unused items
Updating the system to reflect accurate stock information
Providing excellent customer service
Recognizing the importance of COSHH (Control of Substances Hazardous to Health) for safe cleaning practices
Data Analyst
Gathering data from various sources, including databases and spreadsheets
Cleansing and reprocessing raw data
Ensuring accuracy and consistency
Handling missing values and outliners
Collaborating with teams, including business stakeholders and data engineers, to understand requirements and deliver solutions
Maintaining the integrity and accuracy of data throughout the analysis process
Adhering to established data quality standards
Validating data