I am a cheerful and self-motivated individual with a strong team-oriented mindset. I thrive in challenging tasks assigned by team leaders, demonstrating reliability and commitment. Over the past few years, I have gained …
I am a cheerful and self-motivated individual with a strong team-oriented mindset. I thrive in challenging tasks assigned by team leaders, demonstrating reliability and commitment. Over the past few years, I have gained valuable experience across diverse industries, including Crew training. and customer service, where I showcased my ability to take charge and effectively manage. operations, consistently enhancing customer satisfaction. Additionally, I have developed. proficiency in Adobe Illustrator and Microsoft Office, specifically in Microsoft, Excel and PowerPoint.
input data
maintaining the intercity of of client data secured
update clients documents
Answering Phone calls
Dealing with complaints
Organising meetings
Coming up with new strategies to help the company evolve
<p>Processed all guest's check-ins and reservations<br>
Providing a smooth arrival and registration process<br>
Handled payments from guests accurately and efficiently<br>
Answered guest calls<br>
Recorded guest messages<br>
Addressed guest concerns<br>
Handling confidential and sensitive information<br>
Collaboration with the HKS (House Keeping Staff) to track inspected rooms for guest occupancy<br>
Sent invoices to guests<br>
Providing a comprehensive breakdown of charges and payments</p>
<p>Received incoming calls<br>
Handled customer inquiries<br>
Providing prompt and helpful assistance to customers<br>
Handled data input<br>
Handled file opening<br>
Maintaining the integrity of records and relevant information<br>
Handling invoices<br>
Ensuring timely and accurate processing of financial transactions<br>
Managing the email inbox<br>
Responding to emails in a professional and timely manner<br>
Addressing client concerns or requests</p>
<p>Dealt with guest check-ins<br>
Dealt with guest check-outs<br>
Dealt with reservations with efficiency<br>
Warmly welcoming guests upon arrival<br>
Promptly responded to incoming phone calls<br>
Providing excellent customer service<br>
Tactfully relocated guests' rooms<br>
Giving valid reasons for the change<br>
Prioritizing the safety of all customers data<br>
Responding to emails<br>
Handling high balances<br>
Handling traces<br>
Handling printing downtime<br>
Handling fire walks</p>
<p>Updating and ordering products<br>
Ensuring a well-stocked and visually appealing store<br>
Conducting waste counts<br>
Tracking unused items<br>
Updating the system to reflect accurate stock information<br>
Providing excellent customer service<br>
Recognizing the importance of COSHH (Control of Substances Hazardous to Health) for safe cleaning practices</p>
<p>Gathering data from various sources, including databases and spreadsheets<br>
Cleansing and reprocessing raw data<br>
Ensuring accuracy and consistency<br>
Handling missing values and outliners<br>
Collaborating with teams, including business stakeholders and data engineers, to understand requirements and deliver solutions<br>
Maintaining the integrity and accuracy of data throughout the analysis process<br>
Adhering to established data quality standards<br>
Validating data</p>
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