وظيفة في Problem Resolution في عمان

As a Specialist, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to: Respond to reques المزيد...

أكثر من 3 سنوات من الخبرة في تطوير البرمجيات. 2+ إصدار قاعدة بيانات أوراكل 12.2 وما فوق. خبرة عملية في SQL وPL/SQL خبرة عمل مثبتة كمطور قاعدة بيانات مهارات اتصال ممتازة الكتابية والشفوية. درجة البكالوريوس في علوم الكمبيوتر، نظم المعلومات، أو ذات الصلة. القدرة على فهم القضايا المعقدة المزيد...

Answer customer’s calls raised to Hikma’s call center & Serve as the first point of contact for customers seeking technical assistance over the phone, email, or onsite visits Register incidents and service requests, track updates and follow up until completion Perf المزيد...

Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to res المزيد...

Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations When required act as the customer SPOC and co-ordinate the scheduling of intervention with Customer's internal resolver groups and the Service Desk en المزيد...

A minimum of 5 years of experience in managing large teams in an international organization in the humanitarian/development sector is required. Experience managing a call centre or similar is desired. Strong background in protection is desired; Relevant experience in a multicultu المزيد...

Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and SLAs. Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups. Ens المزيد...

خبرة مع سجل حافل بتحقيق النجاح في دور مماثل وفهم قوي للمشهد الاجتماعي. تعد الخبرة في استخدام المنصات الإعلانية Facebook وTwitter وSnapchat وLinkedIn وTiktok أمرًا ضروريًا. ستكون الخبرة في الاستفادة من المنصات الاجتماعية الأخرى بمثابة مكافأة. حساب عالي ومريح في استخدام برنامج Excel لت المزيد...

Respond to incoming cases of client services department as backup during peak times. Head problem resolutions requiring extensive analysis, troubleshooting and escalation to product development. Conduct extensive troubleshooting of backend databases and identify root cause of data المزيد...

Exercise overall responsibility for financial management of the project, track budget and ensure that all activities and expenditure are conducted within budget allocations and manages project activities according to the scope of the grant and budget. Provide overall strategic dire المزيد...

Key Responsibilities: Holding high levels of professionalism and Deel product knowledge Using a consultative and empathetic approach in delivering customer support resulting in positive customer experience Efficiently work through tickets via voice calls, live chats, email a المزيد...

This is a remote position. What to Expect Inbound phone and video customer service/technical support. Handle technical support questions via phone, with video capability. Research, analyze and determine an appropriate course of action for our customers. Inter المزيد...

مع أكثر من 18000 موظف حول العالم، تتولى مؤسسة تجربة العملاء والنجاح في Microsoft (CE&S) مسؤولية استراتيجية وتصميم وتنفيذ تجربة عملاء Microsoft الشاملة. انضم إلى CE&S وساعدنا في بناء مستقبل يأتي فيه العملاء إلينا ليس فقط لأننا نقدم منتجات وخدمات رائدة في الصناعة، ولكن أيضًا لأن المزيد...

About the job Description The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers. Demonstrates effective, clear and professional written and oral communicat المزيد...

Dealing with incoming faults in a professional, courteous manner over the phone and via email Taking ownership of faults and managing them in a logical and methodical manner Correctly logging incidents and faults, categorising and prioritising them in line with team procedures Co المزيد...

ponsibilities—what you'll do: Serve as primary contact for clients post-implementation. Continually deepen your understanding of the product and stay updated on emerging technologies. Address technical and business inquiries regarding product functionality, implemen المزيد...

Coordinate with all team projects and monitor all product life cycle and prepare all specifications and perform tests on all configuration and installation. Perform high quality and unit tests on all software as per Quality assurance programs and maintain knowledge on all latest te المزيد...

كبار ديسيبل المسمى الوظيفي ينبغي أن يكون لديك معرفة قوية في إعداد خيارات قواعد البيانات المتقدمة مثل التجميع والنسخ المتماثل وموازنة التحميل. يجب أن يتمتع بخبرة قوية في التثبيت وتكوين قواعد البيانات والتطبيقات على العقد الفردية والعقد المتعددة. خبرة قوية في تصحيح وتحديث واستنساخ ق المزيد...

حول جيني: جيني هو تطبيق للهاتف المحمول يسهل التنقل والنقل اليومي. من خلال توصيلك بوسيلة النقل المفضلة لديك، فإننا نحقق هدفنا المتمثل في جعل التنقل متاحًا وبأسعار معقولة ومرنة للجميع. نحن مشروع مشترك بين MEIG (مجموعة الشرق الأوسط للإنترنت)، وRocket Internet، وIMENA. تأسست جيني في عام المزيد...

Work to understand the customer engagement process and with engineer directly to gather inputs on symptoms Provide consulting, resolution advice to Delivery Partner that will improve the customer experience. Offer technical guidance to others and share technical expertise. Ensure المزيد...