Senior Business Analysis- Hybrid

• Develop and maintain an understanding of customer workflows and business needs to support.
  

• Identifying issues, risks, and benefits of existing and proposed solutions and outlining business impacts.
  

• Acting as a subject matter expert for assigned products/projects.
  

• Develop & maintain system technical proposal documentation & required presentations, as a pre-sales activity.
  

• Work with the Technical team to develop high-level labor estimates to develop and deploy functionality, as a pre-sales activity.
  

• Be responsible for direct interaction with clients including, but not limited to, eliciting comprehensive business requirements, Business use cases and recommending appropriate solutions.
  

• Work with the clients to demonstrate the changes to the system to ensure all relevant business needs are addressed.
  

• Apply proper requirement elicitation techniques according to the nature of the assigned project/s- product/s.
  

• Modeling business processes and identifying opportunities for process improvements.
  

• Conduct gap analysis, state customer functional & non-functional requirements, and collaborate with the product team to conduct impact analysis.
  

• Own & maintain the product backlog, develop detailed product feature specifications, and user stories and ensure the cross-function team clearly understand them.
  

• Collaborate with the UX team to ensure UX design aligns completely with documented business requirements.
  

• Constantly be on the lookout for ways to improve monitoring, discover issues, and deliver better value to the customer
  

• Prioritizing initiatives based on business needs and requirements.
  

• Providing training, coaching, and guidance to junior staff.
  

• Recommend and institute BA best practices, methodologies, and tools.
  

• Perform QA activities for BA team deliverables.
  

Requirements

• At least 3 years experience as BA/Product owner.
  

• Pre-sales experience is a plus.
  

• Excellent knowledge of software development life cycle.
  

• Strong business process modeling /UML.
  

• Excellent analytical, problem-solving, attention to detail, organizational and time management skills
  

• Strong written and verbal communication skills including technical writing skills.
  

• Able to effectively manage conflicting stakeholder needs.