Employer Active
- USA
Not Disclosed
Salary Not Disclosed
1 Vacancy
The client needs to hire a resource that will be accountable for evaluating the electrical environmental and data capacity of the call floor in connection with its expansion. This resource will perform an assessment that will encompass identifying risks linked to potential outages affecting critical data environmental conditions or electrical services. The assigned resource will consistently update existing risk mitigation strategies and alert protocols for critical services supporting both the data center and the 911 call floor. Additionally the resource will:
1. Monitor notify and report power or HVACrelated alerts promptly reporting any issues that may impact the call floor operations team.
2. Coordinate and collaborate on maintenance or repair activities that could potentially affect call floor operations.
3. Scrutinize all change requests related to upgrades or maintenance that might influence call floor operations and provide guidance to operations managers.
4. Generate a weekly report detailing the performance of critical infrastructure.
5. Stay abreast of industry best practices in data center and 911 center operations identifying any existing gaps.
6. Facilitate necessary failover testing on critical infrastructure and 911 applications.
7. Monitor and report on any cybersecurity risks affecting the call floor.
8. Monitor and report on patch management for all servers that support the call floor.
9. Organizes directs and manages contract operation support functions involving multiple complex and interrelated project tasks.
10. Manage data center projects including coordinating with vendors and contractors tracking progress and meeting deadlines. Provide technical guidance and support to ensure successful project implementation.
11. Conducts regular inspections of equipment to ensure optimal performance and reliability.
12. Using existing tools Monitor and analyze power usage temperature and humidity levels in the data center to identify and resolve any issues or inefficiencies.
13. Management and coordination with vendors and contractors to ensure equipment is properly installed maintained repaired and replaced as needed.
14. Develop and implement procedures and protocols for equipment maintenance emergency response and disaster recovery.
15. Document and maintain accurate records of all equipment maintenance activities and infrastructure changes.
16. Oversee all aspects of the data centers critical physical infrastructure.
17. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers.
18. identify improvement areas in existing and nextgeneration data center designs according to industry standards to address: master planning building architectural systems constructability and sustainability.
19. Forecasting future requirements to support evolving information technology solutions to support redundant emergency operations.
20. Draft or review RFPs related to the data centers design and equipment upgrades
21. Provide relevant feedback for datacenter improvements as required.
22. Provide and enforce the standards by which electrical and mechanical systems including cable management airflow physical security in a critical infrastructure environment are to be operated and maintained.
23. Facilitate data center audit for facility infrastructure.
24. Provide technical expertise for root cause analysis and remediation recommendations as required.
25. Investigate incidents involving failures and or interruptions of the IT infrastructure oversee the resolution and preventative actions to mitigate future occurrences.
Minimum Education/Certification Requirements:
Full Time