Scrum Master Business Analyst

Job Title: Scrum Master / Business Analyst

Location: 2167 Corporate Lane Naperville IL
Duration: 12 Months

Visa: USC and GC

Onsite 5 Days a week

Job Description:

Overview / Contractors Role:
We are seeking a dynamic and experienced Scrum Master / Business Analyst to join our team. This role requires a deep understanding of Agile methodologies and frameworks with a particular focus on infrastructure projects. The ideal candidate will be proficient in Azure DevOps Confluence PowerBI Microsoft Office ServiceNow and Clarity.

Experience Level: 2

Qualifications (mut haves):
> Proven experience as a Scrum Master and/or Business Analyst in IT infrastructure environments.
> Certified Scrum Master (CSM/SAFe) or equivalent Agile certification.
> Strong familiarity with Azure DevOps Confluence PowerBI Microsoft Office Suite ServiceNow and Clarity.
> Excellent problemsolving skills and the ability to think analytically.
> Strong communication skills with the ability to articulate complex concepts clearly and persuasively across diverse audiences.
> Ability to work under pressure and manage multiple priorities.

Nice to Have:
Experience in the IT infrastructure sector is highly preferred.
Advanced certifications in Agile methodologies or Project Management (e.g. PMP PMIACP) are desirable.

Tasks & Responsibilities:
> Facilitate and guide the planning tracking and other daytoday activities of an Agile project team specifically focusing on infrastructure projects.
> Ensure team adherence to Agile principles and practices maintaining the flexibility to adapt to emerging business and technology needs.
> Serve as a liaison between technical and nontechnical departments to ensure all project requirements are clearly understood and met.
> Utilize Azure DevOps for backlog tracking burndown metrics velocity and task definition as well as fostering continuous improvement.
> Manage project documentation and ensure it is kept uptodate within Confluence.
> Create and maintain dashboards in PowerBI to track project KPIs and provide insights to stakeholders.
> Utilize Microsoft Office tools to prepare presentations and reports enhancing communication across teams.
> Oversee incident and problem resolution workflows within ServiceNow ensuring quick resolution and minimal impact.
> Manage project portfolios and resource allocations using Clarity ensuring optimal deployment of resources across projects.