IT Executive

Responsibilities:

• Determine hardware & software requirements based on business needsManage security options and software in conmputers and network to maintain privacy and protection from attacks.
• Responsible for providing the first level of resolution in troubleshooting network, hardware, and software issues.
• Responsible for providing on-time problem resolution.
• Ability to work with different levels of knowledge and diagnose different problems.
• Ability to identify the different problems which need escalation to different teams and follow up with them till resolution.
• Can work with different tasks smoothly and effectively.
• Responsible for dealing with different providers to report and follow up with them on any outage during working hours.
• Deliver the knowledge needed to the customers in a simple.