HR Operations Manager

Qualifications Experience and Competencies

Qualifications

• Graduate with an HR degree or specialization

Experience

• 10-13 years of previous experience in Compensation & Benefits Personnel Payroll Budgeting HR Audits Salary Surveys and Social Insurance practices.

Key Knowledge Skills and Competencies

• Ability to influence at all levels
• Previous work experience in the implementation of Egyptian labor law regulations is a must
• Previous work experience in job evaluation & salary surveys is a must
• Previous work experience in developing HR policies SOPs and implementing reward and remuneration solutions is a must
• Excellent interpersonal communication writing and presentation skills
• Results driven demonstrates initiative and ability to work independently
• Excellent knowledge of MS Office
• Excellent quantitative reporting and analytical skills
• Strong project management planning & organizational skills

OUR OFFER:

• Strong career support in an international environment.
• Great culture and colleagues.
• Multifarious benefit programm.

Do you see a personal challenge in these versatile and responsible tasks Then apply now!

We look forward to receiving your application!

Would you like to become part of the worlds most international company in the world

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide.

Join our team and discover how an international network thats focused on service quality and sustainability is able to connect people and improve lives through the power of global trade. And not just for our customers but for every member of our team too. To learn more about our culture motivated people and our purpose please Purpose

The HR Operations Manager is responsible for implementing Compensation & Benefits programs at DHL Express while ensuring consistent execution of the HR policies and Employee Governance related matters as per the Egyptian Labor Law.

The jobholder provides recommendations to Senior Management team and Line Managers on day to day C&B and HR Operations matters in line with the market best practice and the business strategy.

Ensure that the day to day HR Operations (policies procedures & payroll) are well implemented at an optimal level and in compliance with the Group guidelines and local legislative requirements.

Principal Accountabilities:

1- Compensation & Benefits and HR Operations Management

• Act as custodian of the Compensation & Benefits policy and benefits matrix.
• Partner with managers to enhance understanding of the compensation approach policies and benefits.
• Implement Compensation & Benefits (C&B) programs and practices aligned with company positioning in the labor market and in full compliance with country labor law guidelines.
• Manage governmental relations related to Social Insurance and the Labor Law office (Forms 1 6 2).
• Handle ad-hoc social insurance and labor law inspections ensuring timely submission of required documentation.
• Maintain accurate administration of all personnel-related matters including regular updates to employee files.
• Conduct annual salary surveys (e.g. WTW and Mercer) to benchmark DHL practices against the market and ensure salary competitiveness.
• Run monthly staff cost analyses and recommend corrective actions where needed.
• Analyze survey results and submit recommendations for annual salary reviews talent retention strategies and turnover balance in line with market conditions business objectives and Regional Office guidelines.
• Manage the annual merit cycle and bonus payout ensuring timely and accurate implementation.
• Collaborate with line managers to design and review incentive schemes ensuring effectiveness and alignment with business goals.
• Oversee the implementation and communication of changes to compensation and benefits policies or procedures.
• Monitor monthly HR KPIs conduct detailed analysis and recommend corrective actions.
• Lead and implement projects related to Compensation & Benefits as required.

2- Payroll Management

• Administer monthly payroll in a timely accurate and efficient manner.
• Ensure proper documentation for all employee status changes.
• Review HR submissions on HRIS for consistency and compliance.

3- HRIS Management & Reporting

• Manage and regularly update HRIS & E-HR to ensure accuracy of personnel records.
• Run CRISP reporting as required.
• Submit monthly HR notes to Finance.
• Prepare and present monthly HR reports and analysis to Management with actionable recommendations.

4- Budgeting

• Support the development and administration of the annual HR budget.
• Provide reports benchmarking and trend analysis on personnel cost headcount temporary staff FTEs overtime commissions and incentives.
• Manage all aspects of the annual salary review and bonus process.

5- Job Analysis & Job Evaluation

• Facilitate the job evaluation process for country roles providing recommendations on grades and salaries in line with global guidelines and job evaluation methodology.