DescriptionAdditional Information: This hotel is owned and operated by an independent franchisee Courtyard By Marriott Olaya. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
JOB SUMMARY
Responsible for proactively soliciting business. The position is accountable for handling large group or other customer segments related to opportunities with significant revenue potential. Actively up-sells each business opportunity to maximize revenue for individual properties. Aligns customer profile with the appropriate product. Achieves personal and team related revenue goals. Turns business over properly and in a timely fashion for proper service delivery in accordance with brand standards. Creates opportunities to grow the account base through customer interactions.
CANDIDATE PROFILE
Education and Experience
Required:
2-year degree from an accredited university in Business Administration Marketing Hotel and Restaurant Management or related major; 5 years experience in the sales and marketing or related professional area.
OR
4-year bachelors degree in Business Administration Marketing Hotel and Restaurant Management or related major; 3 years of experience in sales and marketing or related professional area.
CORE WORK ACTIVITIES
Understanding Market Opportunities and Driving Revenue
Targets accounts markets or segments with heavy emphasis on proactive solicitation and account saturation.
Partners with counterpart to effectively manage the business opportunity.
Responds to and manages larger and more complex incoming opportunities for the property.
Identifies qualifies and solicits new business to achieve personal and property revenue goals.
Focuses efforts on accounts with significant potential sales revenue.
Develops effective sales plans and actions.
Works with partners to develop creative ideas and proposals for events.
Maximizes revenue by upselling packages.
Understands the overall market competitors strengths and weaknesses economic trends supply and demand etc. and knows how to sell against them.
Closes the best opportunities based on market conditions and individual property needs.
Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
Handles complex business with significant revenue potential as well as significant customer expectations.
Building Successful Relationships
Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls entertainment FAM trips trade shows etc.
Develops relationships within community to strengthen and expand customer base for sales opportunities.
Provides excellent customer sales service in order to grow share of the account.
Manages and develops relationships with key internal and external stakeholders.
Additional Responsibilities
Utilizes intranet for resources templates and information.
Participates in site visits.
Develops and facilitate execution of contracts as required.
Executes and supports the operational aspects of business booked (e.g. generating proposal writing contract customer correspondence).
Executes brands Customer Service Standards and propertys Brand Standards through the sales process.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
The Luxury Collection Hotels & Resorts with over 120 properties in more than 35 countries offers the promise of authentic experiences that evoke lasting treasured memories. Our more than 100 years of experience beginning in 1906 under the Italian CIGA brand a collection of Europes most celebrated and iconic properties serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics each luxury hotel and resort is a unique and cherished expression of its locale a portal to the destinations cultural charms and treasures. If you are someone with an appreciation for evocative storytelling a keen interest and passion for this destinations heritage and a desire to deliver genuine personalized and anticipatory hospitality then we invite you on our journey. In joining The Luxury Collection you join a portfolio of brands with Marriott International. Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you.
Pay - Red Band
This company is an equal opportunity employer.
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