SME & Corporate Digital Products
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
JOB TITLE: SME & Corporate Digital Products
TERM: 12 months
CLIENT LOCATION: Riyadh KSA
DIVISION: Financial Services / SME Technology Platform
RELEVANT EXPERIENCE: 10 years of relevant experience
MANDATORY REQUIREMENTS**:
- Experience across digital banking fintech and enterprise UX
- Immediately available
- KSA/GCC experience
PURPOSE OF JOB
The role is to set up and lead the in-house design function for one of our key digital business units focused on SME & corporate customers. The product is already live and gaining traction; the next chapter is about elevating the user experience delivering on customer feedback and creating a world-class design practice that is integrated deeply with product and tech teams.
TASKS
Core Responsibilities and Accountabilities
- Build the In-House Design Studio: Lead the setup of a scalable design function from scratch including org structure roles tools and best practices.
- Design-Led Product Evolution: Continuously analyze live product journeys run diagnostics and ship design changes that immediately uplift UX and customer satisfaction.
- Cross-Functional Collaboration: Design and implement workflows that promote seamless collaboration between product design and engineering with a focus on speed clarity and shared ownership.
- Recruit & Mentor Local Talent: Hire onboard and coach a team of Saudi designers across product design UX and UI disciplines.
- Process Implementation: Establish a design operations framework that fits the orgs rhythmfrom sprints and reviews to quality checks and stakeholder alignment.
- Experience Governance: Ensure all design output meets high standards of usability accessibility and brand consistency.
KPIs
- Conversion Rates: Higher completion across key user flows such as onboarding transactions and service requests.
- Task Efficiency: Reduced friction faster completion times and improved usability scores across the platform.
- Customer Satisfaction: Positive feedback from users reflected in qualitative research.
Skillsets
- UX/UI Design
- Figma & Prototyping
- Design Systems
- Agile & Scrum
- Data Analytics
- Journey Mapping
Non-technical Skillsets
- Design Leadership
- Product Strategy
- Stakeholder Management
- Cross-functional Collaboration
نوع التوظيف
دوام كامل
